Experience:
Achieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching and assuring quality of goods
Measure and report the effectiveness of warehousing activities and employees performance
Organize and maintain inventory and storage area
Ensure shipments’ and inventory transactions’ accuracy
Communicate job expectations and coach employees
Determine staffing levels and assign workload
Interface with customers to answer questions or solve problems
Maintain items record, document necessary information and utilize reports to project
Skills:
Operations management
Staff development
Inventory control
Change management
Performance metrics
Cross-functional team management
Supervision and training
Skilled negotiator
Sound judgment
Computer savvy