Experience:
PROFESSIONAL WORK EXPERIENCE
Documentation Analyst / Transport Planner –Bollore Transport and Logistics, Lagos, Nigeria.
Transport Department February 2019- Currently
• Accepting of waybills and equipment interchange receipt from transporters.
• Inputting waybills Data on Spot
• Inputting of Equipment interchange receipt data into waylink
• Spotting containers which have left the port.
• Tracking Effectiveness of transporters/containers and reporting effectiveness to the executive team.
• Working with the executive team, to make sure the containers are returned to the port.
• Printing of interchange form Port and Terminal Multiservice Limited.
• Giving Terminal Delivery Order to Transporters for them to load
• Planning Trucks for each week
• Giving the Operations Port of loading details
• Making sure the delivery of the consignment takes places and calling of drivers to make sure the consignment is loaded, and empty is returned to the port
• Calling of Truck Drivers to ask for information concerning the consignment
• Giving reports to the COMs (Clients Operation Managers) concerning the consignment carried by the truckers
• Making sure that Trucks used to carry the Consignment are sound trucks
Risk Management Department
• Collection of Demurrage and Detention.
• Analysing shipping invoice
• Opening of file for clients on spot.
• Collation of files having demurrage on them
• Calculating the charge for containers kept in a terminal for longer than the allowed number of free days
• Calculating the charges for containers, once outside the terminal, that have not been returned within the allowed time
• Collating of charges made by the consignee on the containers
Clearing and Forwarding Department
Client Operations Specialist – Bollore Transport and Logistics
• To maintain an excellent and Professional image of Bollore Nigeria in the eyes of the customer
• Receiving all Pre-alerts/general clearing documents and assigns same for file opening clerk with clear instruction.
• Ensure that quotation and Purchasing orders (POs) are in place and valid for every shipment with a clear scope of work.
• Liaises with the operations team to ensure all Key Performance Indicator (KPI) are achieved for every allocate file.
• Sends status reports/Key performance indicator and other related information to clients
• Secures approval from clients in case of additional clearing expenses through the Commercial Department and with the approval of Seafreight Manager/Clearing & Forwarding Manager.
• Follow up on Estimated Completion Date (ECD) dispatch to client.
• Follows up with interface with other related units
• Ensures that all required third party invoices and other documents are complete for every file ready for invoicing.
• Ensure that movement of files to invoicing s timely and with clear invoicing instruction.
• Follows up with Seafreight operations/ Customs Procedure Code (CPC) on assigned clients as well as network clients
Administration Department
Administrative Assistant- Bollore Transport and Logistics
• Answering and directing of phone calls
• Organize and schedule appointments and meetings
• Ordering office supplies
• Submitting and reconcile expense reports
• Provide general support to visitors
• Ensuring operation of equipment by completing preventive maintenance requirement; calling for repairs; maintaining equipment
• Organizing travel arrangement for senior managers
• Book conference calls, rooms, taxis, couriers, hotels etc.
• Resolving administrative problems.
• Confirming restaurant reservation for senior staff
• Filing and arranging of documents.
Logsmart Haulage Integrated Service Limited- September 2017 – March 2018
Customer Services Representative
• Responding promptly to customer inquiries
• Processing orders, forms, applications and requests
• Communicating and coordinating interactions, transactions, comments and complaints.
• Providing feedback on the efficiency of the customer service process.
• Ensuring customer satisfaction and provide professional support.
• Acting as the voice of the Company on the frontlines servicing customers
Founder/Content Developer – Pamchizzy.blogspot.com March 2014 – May 2015
• Created and actively maintained the site while also editing, writing, and researching topics for publication
• Developed relevant and special themed content to attract readers, blogging across topics such as entertainment, airline, as well as detailed hotel and food reviews.
• Daily updated at least 15 trendy and engaging content that helped develop good readership within a month of the blog's existence.
• Responded to blog comments and reader emails plus focused on social media activity to ensure reader interaction
• Displayed knowledge and comprehension of WordPress to create a clean and user-friendly blog site.
Alraine Shipping Agency – Administrative Assistant. Industrial Trainee . July 2014 – August 2015
• Filing of documents
• Documenting of vouchers
• Coding of vouchers
• Taking records of containers payment
• Taking records of shipment
• Making sure that administrative support is efficient in the office
• Responsible for confidential and time sensitive materials.
• Answering and directing phone calls
Entrepreneur – March 2018 – August 2020
• Producing of Liquid soap, Shampoo and hair conditioner
• Producing of hair cream and Vaseline
• Importation of goods like clothes and shoes from China.
• An Event planner and Event Decorator.
Education:
• HND in Accountancy- The Polytechnic Ile-Ife.
• Certificate of National Youth service (NYSC).
• Transport Management in the UK – Road, Rail, Waterways, Ports and Airports -Alison
• Transport Management in the UK: Ports and Airlines – Alison
• Customer Service - Alison
• Customer Relationship Management in Business Services – Alison
Skills:
Transport Management in the UK – Road, Rail, Waterways, Ports and Airports -Alison
• Transport Management in the UK: Ports and Airlines – Alison
• Customer Service - Alison
• Customer Relationship Management in Business Services – Alison
I can do whatever I set my mind on that's my super power.
I am skilled and Unskilled
Additionally:
I am Skilled and Unskilled, For unskilled I can be a Caregiver, I can do the job of an housekeeper, I am an hairstylist, Event Decorator and also Bead maker.
What God Cannot Do Does Not Exist.