Experience:
I have experience in customer service and other skills in the industry.
Education:
Studied IELTS level 3 and I have diploma of High secondary school.
Skills:
Microsoft Office, troubleshooting, ticketing and resolving complaints, team management, script development, CRM, back office, coaching, achieving target.
Additionally:
Achieved the highest level of customer satisfaction for handling the complaints and reporting issues with the other team.
