Resume Sales Engineer, Sales Assistant Manager, Sales Manager in Oman Muscat

Mar’2015 - Present with Saud Bahwan Group, Oman as Senior Executive – Toyota Parts Key Deliverables: • Managing and achieving parts sales target according to plan and developing sales volumes in the designated area • Visit all the assigned wholesale customers including local dealers & trading houses on regular basis • Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions • Ensures parts availability for regular service facility based on quotations on mechanical and body parts • Suggesting additional related parts to improve sales and tap new and potential customers • Analyze and resolve discrepancies between computer inventory and parts on hand • Weekly visit to fleet & institutional customers • Review the quotations submitted to customers to ensure that they meet the customer requirements • Review the current stock classification and set the solution for slow moving items • Ensure successful follow-up on campaign & special offers orders • Design various merchandising strategies and monitor inventory of all physical parts and oversee all return processes for parts • Maintain all warranty claims and assist in all changes and coordinate with vendors for all shipping delays to ensure compliance to time • Collect & compile last sales report on regular basis and submit a monthly summary report to Senior Manager • Monitor every month that the perpetual inventory, face-in and face-out operations done Dec’2012 - Nov’2014 with BYD electronics India Pvt Ltd, Chennai as Process Engineer Key Deliverables: • Creating and growing a safe, healthy and environmentally friendly work place for all employees, suppliers and visitors • Monitoring the robotic painting process and its maintenance activities regularly • Ensure the safe chemical locations and its documents like MSDS, TDS, Chemical Hazards and its Impacts, etc • Optimizing current processes to meet all customer and internal requirements • Analyze and troubleshoot process problems so as to make continuous and permanent improvements • Ensure and maintain workshops availability for production through daily process control • Preparation of documents based on FMEA, SIP, SOP, and 7QC tools • ISO 9001 & ISO 14001 documentary control • Preparing the weekly and monthly summary yield report • Developing process and organization environment using tools, Kaizen, Poke-yoke, 5W2H, TPM, 5S etc • Analyzing the defective parts and ensure for rework activities by new techniques to meet the cost control

• Pursuing MBA in Operations Management from Manipal University • Bachelor of Engineering in Mechanical with 8.33 CGPA in 2013 from Global Institute of Engineering and Technology • 12th standard with aggregate 75% in 2009 from Voorhees Higher Secondary School • 10th standard with aggregate 89% in 2007 from St. Johns Matriculation School

• Goal-oriented professional in Sales, Marketing and Operations Management • Expertise in discovering the prospective partners, generating business from new accounts and developing them to get consistent profitability & expansion • Proficient at maintaining cordial relationship with clients and ensuring quality & service norms to achieve customer satisfaction and business retention • Organized market research and market surveillance with particular emphasis on clear and detailed business requirements and functional specifications • Skilled in utilizing strong market knowledge of existing & potential customers for ensuring business growth opportunities aligned to company’s strategic plans; capabilities in providing in-depth analysis of markets, industry trends, on ground market intelligence for enabling planning and decision-making • Hands-on experience in leading and managing the retail operations successfully; excellence in conceptualizing and implementing various business strategies • Skilled in revenues & customer growth, managing top-line & profitability managing Segmentation, Customer Life Cycle Management & Customer Base Management to maximize the revenue

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 MS Office (Excel, Word & PowerPoint)  SAP, AS400 and Parts System  AutoCAD & Solid Works