Resume Operations Manager in UAE Dubai

ENIGMA CAPITAL (PTY) LTD. (Gaborone, Botswana) | 2021–Present Director of Operations & Finance • Develop and execute business strategies to achieve short and long-term goals • Report to the board, provide market insights and strategic advice • Maintain positive and trust-based relations with business partners, shareholders, and authorities • Oversee the company's business operations, financial performance, investments and ventures • Supervise, guide, and delegate executives in their duties • Ensure company policies and legal guidelines are clearly communicated • Assess, manage, and resolve problematic developments and situations Vision Africa Hospital (Addis Ababa, Ethiopia) | 2018–2021 Director of Operations & Project Controls • Ensure financial targets and other agreed targets are set and are met by all Managers • Review operating processes and procedures to ascertain if they are successful and if not, devise alternatives through different improvement process • Ensure all fiscal operations are in compliance with all applicable requirements of the contract and company corporate • Ensure the Project controls team produce weekly / monthly reports in line with the project and company reporting calendar, providing details on progress, actuals, forecast and explanation of variances • Manage governance to ensure robust cost and schedule performance for the agreed Scope of Work across integrated programmes managed across multiple suppliers • Strategically plan and manage logistics, warehouse, transportation and customer services SAG Business, PLC. (Addis Ababa, Ethiopia) | 2016–2018 General Manger • Manage SAG Business’ financial aspect of the business, including budgeting, through expert understanding of the cost elements in imports with respect to margins and landing costs • Acquire clients by providing competitive pricing for good quality products and services through rich knowledge of marketing activities Increase market share by diligently working to provide client satisfaction that leads to referrals, as well as finding new areas and developing customers • Negotiate with local and overseas vendors to achieve maximum profit • Lead a team of eight import and distribution professionals and five landscaping and waste management professionals ; improved efficiency by offering training for cross-cutting functions GIZ International Services (Addis Ababa, Ethiopia) | 2007–2015 Senior Project Steering Manager | 2014–2015 • Played a central role in the management of a €650 million university capacity building multi-team project for the Ministry of Education • Gathered weekly reports from 15 University construction sites; harnessed information to define further objectives and courses of action • Managed a team of two project steering managers and an office manager; accomplished team results by communicating job expectations, planning, monitoring, and appraising job results; encouraged professional development through coaching and counseling • Successfully delivered 1452 university buildings to the client Public Relations Communications | 2014–2015 • Led Public Relations efforts for GIZ IS through the planning, development and implementation of PR strategies • Organized events including press conferences, exhibitions, open days and press tours • Provided researched writing and distribution of press releases to targeted media; analyzed media coverage • Wrote and edited in-house magazines, case studies, speeches, articles, and annual reports • Supervised the production of publicity brochures and handouts, as well as multimedia programs such as promotional videos, films, and photographs Senior Project Steering Manager | 2012–2014 • Established strategic goals by gathering pertinent business, financial, service, and operations information; identified and evaluated trends and options for an informed course of action • Carried out cross-cutting functions in Procurement and Contract Administration departments to support the overall construction deadlines to meet client’s expectation • Assisted in the recruitment of staff for funded projects Project Steering Manager | 2010–2012 • Evaluated steering system for acceptance documents for more than 110 different general building contracts which include 1400 buildings • Played an integral role in the handling of ~6,000 documents between 15 University construction sites, GIZ IS site management team and the contractors • Prepared continuous reports for the management and the client Project Officer | 2008–2010 • Prepared weekly and monthly project reports and presentations to the management and the client • Processed progress report documents for all building projects Site Coordination Liaison Engineer | 2007–2008 • Played a central role in communication flow between site team and management • Worked on Bill of Quantities (BoQs), and prepared progress reports to be presented to the client, the Ministry of Education

Addis Ababa University College of Commerce | B.A. in Marketing Management | 2006 Acceptance Tests Workshop| Acceptance testing in collaboration with businesses, developers, and testers| 2008 Quality Management Systems| Introduction to ISO9001:2000 | 2008 Quality Management Systems| Introduction to ISO9000:2000 | 2007

Planning/Resource: Manage local and international procurement of goods and their distribution process; evaluate trends and identify options in order to set strategic goals Monitoring: Advise on the warranty phase time lines, deadlines and needed documentation/follow up; compare weekly financial progress reports to ensure work-flow progress Risk Assessment: Harness information from weekly reports to define further objectives and courses of action Reporting: Prepare ad hoc reports and evaluations for the management and the client Team: Manage, evaluate, and train management and import professionals Communication: Prepare press releases; edit in-house magazines, case studies, speeches, articles, and annual reports; supervise publicity brochures and handouts Presentations: Develop briefings, Powerpoint presentations, and other materials for internal and external audiences; prepare continuous reports and evaluations using MS Word and Excel Data Handling: Manage proper handling of incoming documents and data, as well as proper filing within the unit (Both Electronic and Hard Copy); Ensure the submission of all original documents to the Contract Administration Unit; developed OpenOffice-based project control sheet to keep track of project progress, material procurement, and distribution Computer: Presentation: MS Word and MS Powerpoint; Analysis: MS Excel and OpenOffice Languages: English (full professional proficiency); Amharic (native)

English

MANAGEMENT PROFESSIONAL WITH OVER TEN YEARS OF PROGRESSIVE EXPERTISE IN CONSTRUCTION PROJECTS, BUSINESS, RESOURCE AND PROCUREMENT