Experience:
Fixed Asset and Inventory Coordinator – Business Magnificence co. contracting
Ltd. – Oct. 2021 - Till date.
• Managing inventory tracking system to record deliveries, shipments and stock levels,
evaluates product levels to improve inventory control procedures.
• Communicates with inventory employees to meet business goals and address personnel
issues.
• Monitors demand and analyzes data to anticipate future supply and logistical needs.
• Reports on inventory levels, supply chain progress, procedural efficiency to upper
management.
• Analyzes daily product and supply levels to anticipate inventory problems and
shortages.
Workflow Lead/Shift Lead – Accenture Solutions Pvt. Ltd. – Mar. 2017Aug.2021.
• Search engine optimization (SEO) is a method of getting your website to
rank higher in search engines, it’s the search engines that rank your site.
• Monitor effectiveness of SEO and marketing programs in terms of traffic,
Optimize keywords use and effectiveness.
• Troubleshoot poor rankings and develop improvements stragies, Utilize
keyword research tool to track progress and performance.
• Act in a lead capacity while overseeing and directing the work of other
including prioritizing, assigning work, and assessing work output.
• Work collaboratively and contribute as a member of teams composed of
business.
• Analyze data and identify variations in the process and escalating to the
others AMs and operations.
• Effectively trained and Expertise in case search tool and solving the cases
within TAT.
• Possess excellent exposure of working on OSCAR tool, AD APPROVAL
tool and Cases management tool, Defect Tracking & Management of
unapproved ads.
• Proficient in monitoring / mentoring new joiners and helping them out to
approve ads Efficiently and error free.
Practitioner – Concentrix Daksh Pvt Ltd. – Jan. 2015-Dec.
2016.
• A competent professional with 22 months of experience in Adwords
approvals and campaign managements.
• Effectively trained and Expertise in case search tool and solving the
cases within TAT.
• Possess Excellent exposure of working on OSCAR tool, AD APPROVAL
tool and Cases management tool, Defect Tracking & Management of
unapproved ads.
• Proficient in monitoring / mentoring new joiners and helping them
out to approve ads
efficiently and error free.
CUSTOMER SUPPORT ASSOCIATE – Hinduja Global Solutions Pvt Ltd. –
Mar.2013–May 2014.
• Maintain a good relationship between a company and its customers by solving
complaints and answering to inquiries.
• Devised and published metrics to measure organization’s success in delivering world
class customer service.
• Work collaboratively and contribute as a member of teams composed of business. •
Exceeded team goals and collaborated with staff members to implement
customer service initiatives.
• Rapidly establish a good working relationship with clients and other professionals.
Education:
Graduation: Bachelors of Commerce from Wesley Degree College in the year 2013.
Intermediate: C.E.C from St. Mary’s Centenary Junior College in the year 2009.
SSC: Completed from Faizan High School in the year 2005.
Skills:
Excellent client services and communication skills.
• Remarkable listening skills.
• Attention to Detail.
• Operating System – Windows, XP, Vista, Microsoft.
• Strong Judgment Skills.
• Accounting Packages, tally.
• Proficiency in Internet Access.
Additionally:
Graduation: Bachelors of Commerce from Wesley Degree College in the year 2013.
Intermediate: C.E.C from St. Mary’s Centenary Junior College in the year 2009.
SSC: Completed from Faizan High School in the year 2005.