Resume Receptionist, Customer Care Representative, Front Desk Representative, Hostess, Saleslady in Qatar Doha

Professional Receptionist Completed the 3 months training session on “Duties & Responsibilities” of a professional receptionist at Happy Style Spa, Doha, Qatar. Front Service Crew [ Aug 2021 – Aug 2022 ] Firefly Burgers, Qatar • Greeted customers, record orders, handled payments and served food & beverages with a consistently positive and helpful attitude. • Verify with customers to ensure their overall satisfaction and motivated them to return to enjoy the experience again. • Handled guests’ concerns and complaints professionally and calmly. • Communicated effectively with team members and management to create work schedules and aided in training new employees. • Maintained a neat and tidy appearance and adhering to a corporate dress code complying with all the food & health safety regulations. Waitress [ May 2020 – June 2021 ] Mendoza’s Restaurant, Isabela, Philippines • Welcomed and escorted customers to their tables, presented the menu and made suggestions staying attentive to their needs. • Ensured the food order is accurate & presentable, and served it to the guests in an enthusiastic and professional manner. • Appropriately suggested additional items to patrons to increase the restaurant sales and maintained a tidy dining area. • Consistently delivered exceptional customer service, followed health code standards and performed additional waitress’ tasks. Housekeeping Staff [ Apr 2017 – Nov 2019 ] Acciona GSSG Facility, Qatar • Performed general housekeeping duties within assigned areas and ensured professional appearance all the time. • Prepared and completed daily activity reports documenting areas cleaned and sanitized. • Maintained clean and organized stock room and notified management when supplies needed reordering. • Worked collaboratively with health care team to ensure facilities are well maintained by planning, prioritizing and organizing services. Saleslady [ Feb 2015 – Mar 2017 ] Unitop General Merchandise Inc., Isabela, Philippines • Maintained organized, presentable merchandise to drive continuous sales, selling products & services using solid arguments. • Worked alongside colleagues to boost sales by enhancing product presentations, display & proper categorization. • Organized racks and shelves to maintain store visual appeal, engaged with customers and promoted specific products. • Provided exceptional customer service and maintained positive business relationships to ensure future sales. Service Crew / Cashier [ Jan 2013 – Jan 2015 ] Jollibee Food Corporation, Isabela, Philippines • Carried out all the service crew’s tasks needed to provide customers with excellent service while promoting the brand at the same time. • Welcomed customers and processed their orders, generated the bills and handled transactions and payments. • Worked together with the kitchen staffs to prepare foods and beverages while following safety and sanitary requirements. • Ensured restaurant cleanliness, performed closing duties and gave customers a well treatment to ensure their overall satisfaction.

Secondary Graduate [ 2007 – 2011 ] Villaluz Integrated School Primary Education [ 2001 – 2007 ] Villaluz Elementary School

• Exceptional Customer Service • Flexibility & Multi-tasking • Excellent Communication • Service-focused • Attention to detail • Organizational Skills • High Energy & Patience • Professionalism • Confidence & Adaptability • Active Listening • Positivity & Teamwork • Personal Hygiene

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• Professional Receptionist Completed the 3 months training session on “Duties & Responsibilities” of a professional receptionist at Happy Style Spa, Doha, Qatar. • Advanced to the Front Counter & customer service due to my strong communication & accommodating skills within 5 months of my service with Firefly Burgers Restaurant, Qatar. • Entrusted with the sub-supervision of the daily activities in the absence of the supervisor within 1 year of service with Acciona GSSG Facility, Qatar. • Sales Training Participated in the 30 days “Sales Training” program conducted by Unitop General Merchandise Inc, Philippines. Nationality : Filipino Date of Birth : Nov 29, 1994 Height : 5’5” Age : 27