Manager - Secretary - Communication
Experience:
MTN SA – Branded Retail Channel, Ballito, Durban 2012 – Present
Store Manager
Corporate Sales Consultant, Nashua Mobile Durban, South Africa
Call Centre Team Leader, SYNOVATE Durban, South Africa.
Primary Customer Care | MTN Data Help Desk | MTN Business Solutions (1555) | MTN Quality & Coverage, MTN SA – Customer Service, Durban South Africa.
Education:
- National Diploma in Advanced Information Technology
PC Training & Business College, Durban, South Africa
Key Modules: Microsoft Office, Hardware & Software Specifics, and Basic Office Management
- National Diploma in Management of Technology & Information
The Da Vinci Institute, Durban, South Africa.
Key Modules: Understanding self, other and social context, Problem Solving and creative thinking, Managing Systems, Managing Innovation, People, Technology and Performance, Communication, Planning, Customer Centricity, and Leadership.
Skills:
Areas of Expertise
♦ Store Operations Leadership
♦ Inventory & Stock Control
♦ Sales Growth & Analysis
♦ Sourcing & Procurement ♦ Resource Allocation & Mobilisation
♦ Customer Satisfaction & Retention
♦ Risk Assessment & Mitigation
♦ Retail & Asset Management ♦ Stakeholder Engagements
♦ Cost Control & Reduction
♦ Allocation & Delegation
♦ Team Leadership
Additionally:
In me, you will gain a diligent, goal-oriented professional with the agility, dedication, and focus required to successfully fill the available role.