Resume Sales in India Gorakhpur

•Improved workflow efficiency by identifying and tackling shortfalls in existing receiving practices. •Ordered stock to guarantee optimised economic value in line with financial restrictions. •Tracked and reported on key KPIs to evaluate performance, including stock availability, sales and service levels. •Implemented health and safety best practices to comply with regulations. •Generated custom store Key Performance Indicators, automating reports with ClearPoint to better monitor performance. Built customer rapport by identifying specific needs and making appropriate product recommendations. • Operated and maintained cash registers with sufficient cash floats. Enhanced loss prevention by strengthening premises security and access control, resulting in significant theft reductions. •Handled staff payroll and holiday requests to support stable store coverage. •Strengthened stock taking processes through automation, reducing inventory discrepancies. • Trained staff to maximise sales and deliver on store targets. Analysed sales trends to improve product availability and enhance profits. •Resolved complaints and product refunds with care and professionalism, maintaining customer satisfaction. •Directed shop floor replenishment processes to maximise accuracy and availability of inventory. •Led monthly stock-take and inventory-count activities, resolving discrepancies. •Coached team to deliver top-quality customer service and uphold brand values. •Delivered excellent service, greeting customers warmly and delivering faultless assistance throughout store visits. •Built loyal customer bases by delivering excellent service and ensuring availability of in-demand products. • Managed staff scheduling and payroll to optimise performance. Updated store pricing, signage and merchandising based on current promotions, heightening customer interest. • Completed opening and closing procedures each day. Maintained daily transactions records, enabling diligent financial monitoring and assessment. •Managed day-to-day operations for popular, high-turnover stores, consistently exceeding revenue targets. •Analysed sales and marketing information to update strategic plans. Created and delivered daily schedule assignments to staff members through motivational team meetings. •Led and motivated sales teams to consistently meet and exceed monthly sales goals. •Closely monitored premises for suspicious activity, aiding loss prevention and maximising store security. •Addressed and corrected sales staff communication issues in tactful and effective manner.

2018 12th – Bansraj Yadav Smarak Inter College 2016 10th–R D I C Jhajhwa Pokhra MGanj

Driven professional with background in sales, customer service and operations management across diverse industries. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels. Seeking to leverage strong target achievement to progress within growing company. • Cashingup • B2Csalesandservice • Financialrecordsanalysis • Customerserviceoriented • Customerretention • Omnichanneldevelopment • Moneyhandling • Results-orientated • Energeticself-starter • Financialanalysis • Visualmerchandising • Linkselling • Brandrepresentation • Demandforecasting • Outgoingandenthusiastic • Fashionandstylingexpertise • Accuratemoneyhandling • Lossprevention • Sitesecurity • Retailmerchandisingexpertise • Stocktaking • Productpromotions • Superbtimemanagement

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Diploma in Computer Application EDUCATION WORLD Address Shahi Market, Cinema Road,, Golghar, Gorakhpur, Gorakhpur, India