Experience:
WORK EXPERIENCE
May 2022 to September 2022
Apple iphone Professional V5 GLOBAL INDIA PVT LTD , New Bombay, India
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
Participated in team-building activities to enhance working relationships
Increased customer satisfaction by resolving issues
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
Demonstrated respect, friendliness and willingness to help wherever needed
Developed and maintained courteous and effective working relationships.
Produced high-volume orders to effectively meet customer demand.
Maximised customer engagement and satisfaction by delivering excellent customer service.
Explored and created new ways to resolve problems with processes, technology or team members to improve overall efficiency.
Planned and executed new strategies to increase sales.
Demonstrated outstanding product knowledge to achieve high customer satisfaction levels.
Engaged with customers to better understand needs and deliver excellent service.
December 2014 to April 2022
Apple iphone Professional MANPOWER GROUP SERVICE INDIA PVT LTD, New Bombay, India
Actively listened to customers' requests, confirming full understanding before addressing concerns
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
Learn new skills and applied to daily tasks to improve efficiency and productivity
Worked with customers to understand needs and provide excellent service
Identified issues, analysed information and provided solutions to problems
Increased customer satisfaction by resolving issues.
Actively listened to customers to fully understand requests and address concerns.
Achieved service time and quality targets.
Developed ongoing programmes using good team communication and collaboration.
Thrived in fast-paced environment with energy and enthusiasm.
February 2013 to December 2014
Store In-charge Samsung Cafe, ARCEE Electronics, New Bombay, India
Monitored company inventory to keep stock levels and databases updated
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
Saved number of amount by implementing cost-saving initiatives that addressed long-standing problems
Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
Collaborated with team members to achieve target results.
Resolved customer queries and problems using effective communication and providing step-by-step solutions.
Demonstrated consistent hard work and dedication to achieve results and improve operations.
Developed team communications and information for meetings.
Engaged with customers to better understand needs and deliver excellent service.
Demonstrated outstanding product knowledge to achieve high customer satisfaction levels.
Education:
Bachelor of Management Studies
Skills:
Experienced sales professional with over 11 years of experience in retail. Excellent reputation for resolving problems and improving customer satisfaction. Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skilful in learning customer needs, directing to desirable merchandise and up selling to meet sales quotas. Committed to strengthening customer experiences with positive and professionalism when answering requests and processing sales. Retail sales professional versed in product placement and merchandising. Highly experienced sales professional known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Trustworthy sales person with 11 years of practical experience and dedicated work ethic. Self-motivated to consistently provide first-class results in line with stringent targets and deadlines.
Sales expertise
Product and service sales,
Problem-Solving,
Multitasking Abilities,
Handling customer queries & Complain,
Planning and Coordination.
Positive and professional
Self-motivated professional
Professional communication
Professional attitude
Customer service
Stocking shelves
Product expertise
Knowledge of apple software
Communication skills
Problem-solving
Sales techniques
Additionally:
I am seeking sales job opportunity in Croatia and Malta