Experience:
Administrative / Executive Virtual Assistant with 5+ more years of experience offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking, coordinating meetings and jotting down the minutes of the meeting, email and telephone correspondence, and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.h Provided high customer satisfaction ratings.
Customer Care Specialist with 6 years of experience managing multi accounts. Skilled at listening to customers' complaints, requests, and inquiries. Adept in implementing problem-solving techniques, and provides a high level of assistance in every interaction with the customer.
Travel & Hospitality Specialist, with over 8 years of experience. 2 years as chat and voice support, and 5 years working in the Hotel as a Front Office Receptionist soon was promoted to Guest Relations Manager. Skilled in managing reservations, telephone calls, and customer service. Expert at providing relevant information and options to customers and guests provided accurate information such as activity, a place to go, and excursion activities. Poised, friendly, and professional.
Education:
Graduate of Bachelor of Arts in Mass Communication
Completed a vocational study of Hotel and Restaurants Services with F&B Service Attendant skilled certificate from TESDA
Skills:
Skilled in Customer Service, Communication Skills, and Interpersonal Skills
