Experience:
Administrative and Executive Assistant. 5+ years. - Supplying quality, efficient, and excellent service to the client. Daily tasks were watching and checking emails and replying according, calendar management, data entry, appointment setting, preparing an itinerary for out-of-the-country conferences and meetings, documenting the minutes-of-the meeting, and updating the data of information of staff, executives, and real estate agents to our system.
Customer Service Associates. 6+ years. - Managing multiple accounts of America's largest telecommunications companies like Verizon, AT&T, and T-Mobile. Handled customers' postpaid plans, subscriptions, billing, and device upgrade. Offer help for basic troubleshooting and upsell.
Travel Consultant. 3+ years. Reservation specialist of an online platform for flight and hotel bookings. Assisting customers with their itineraries and processing cancellation, rebooking, reservation, bookings, and amendments.
Front Office Department as Front Desk Receptionist. 5 years and soon was promoted to Guest Relations Officer. Poised and professional with total commitment to guest satisfaction. An unwavering passion for delivering an excellent experience. Superior skills in front desk management, overseeing all-staff efficiency, and getting professional customer feedback.
Education:
A graduate of BACHELOR of ARTS in MASS COMMUNICATIONS
Skills:
Strong Interpersonal and Communication Skills, Administrative and Organizational Skills, Computer Efficiency, Calendar Management, and Customer Service
