Experience:
Cashier, 07/2016 - 05/2018
Sports One Landmark Group, Medinah, SAUDI ARABIA
• Helped customers with specific item requests by answering questions and offering knowledgeable product advice.
• Routinely added new and seasonal merchandise to check-out lane shelves in line with product placement recommendations.
• Worked overtime shifts to maintain optimal workflow during busy periods or times of unexpected high volume.
• Assessed customer needs through clear communication, anticipating and responding appropriately to queries.
• Investigated discrepancies between accounting records and cash drawers to implement corrective action.
Store Manager, 01/2019 - Current
Van Heusen Showroom, Hyderabad, INDIA
• Trained and supervised team to deliver on store sales targets.
• Resolved complex customer enquiries, disputes and complaints.
• Prepared rotas and administered payroll for large store.
• Delegated work based on sales targets and individual employee strengths.
• Evaluated team performance and handled disciplinary actions.
• Revamped store appearance, including merchandising and displays, signage, decorations and cleaning to reflect seasonal trends and store branding.
• Forecasted sales performance to effectively budget and order stock.
Skills:
• Credit and cash transactions
• Store merchandise handling
• Loss prevention
• Cash register operation
• Staff mentoring
• Cash management
• Mathematical strengths
• Credit card authorisations
• Payment processing • Excellent verbal communication
• Transaction reconciliations
• Cash counting machine operations
• Upselling and cross-selling
• Cash counting
• Cash drawer balancing
• Coin counting
• Issue resolution
Additionally:
• Basic knowledge of Microsoft Office
• Basic knowledge of Microsoft Powerpoint
• Basic knowledge of Microsoft Excel
