Resume Customer service representative in Nigeria Lagos

Approveloansbyissuingchecksorforwardingapplicationstotheloancommittee.  Memorizedbankproductsandservicesinordertoanswercustomer’squestions quicklyandefficientlywhenrequestsarise.  Offeredadviceandintroducesnewproductstocustomers.  Completedallgiventasksontimetolegalrequirementsandnegotiateddeadlines.  Quicklyestablishedcredibilitywithclientsandrememberedover30+namesof regulars,creatingafriendlyrapportwithcustomers.

Bachelor degree

OfficeManagementskills  Goodinterpersonalskills  ProficientinMicrosoftOffice  Provenleadershipskillsandabilitytomotivate  Abletoswiftlylearnandapplytechnologies  Solutions-orientedandproactiveatanalysingprocessesandcustomerfeedback toidentifyopportunitiestoimproveservicestandardandresolvecomplex problems.  Soundwritingandverbalcommunicationskills  Customerservicemanagement

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Leadership–Communication–Strategic/Tacticalplanning–Sales/Marketing–Advertising –ProblemResolution–Negotiations–OperationsManagement–BudgetingProjectManagement– Customer/VendorRelationshipManagement–Training–Administration–Excellentdocumentation.