Resume Security escort in Qatar Doha

Oct 2022 to Date: FIFA WORLD CUP QATAR 2022 QATAR SECURITY& GUARDING SERVICES CO SECURITY SUPERVISOR DUTIES: • Assisting Security Manager in handling incidents • Me and my team of guards we are taking care of football players from Switzerland at the Royal Meridian Hotel in Qatar who will be part of the world cup players. • Conduct emergency response drills • Investigations and interviews • Daily physical hazard/safety inspections. • Monitor Closed Circuit Televisions and alarm systems • Assist visitors /employees during emergencies Feb 2018 - 2020: OLOIBONI HOTEL RESTAURANT SUPERVISOR DUTIES • oversee all restaurant operations to ensure that restaurants run smoothly • Train and supervise restaurant staff, ensure compliance with food health and safety regulations, and resolve customer complaints. • Creating and managing team schedules. • Reporting to HR and senior management. • Evaluating performance and providing feedback. • Identifying and applying career advancement opportunities. • Helping to resolve employee issues and disputes. Feb 2014 to 2017: NETWORK OF YOUTH ACTION AGAINST AIDS IN KENYA HIV TESTING AND COUNSELING PROVIDER Duties: • Provide comprehensive client counseling on reproductive health, contraceptive options and other services with a special focus on Youth and Adolescents. • Ensure that all clients are treated with sensitivity, respect, and consideration. If complaints are raised, effectively manage and resolve them and to promptly refer to the Team Leader if the client complaint continues or is of a serious magnitude. • To maintain the highest possible standard of client care by providing quality care to all clients. • To implement a smooth, efficient client flow to minimize client waiting times. • To monitor and evaluate client care continuously and recommend improvements as necessary. • To provide accurate information to clients, and their families where required, to enable clients to make informed decision about their reproductive & sexual health. Oct 2012 to Feb 2014 CO-OPERATIVE BANK OF KENYA PERSONAL BANKER STAFF Duties: • Marketing of Co-Operative banking services and products to clients, such as, Retail Accounts , Personal loans, Credit Cards, E-banking: Co-Opnet/ Mobile Banking • E-Banking: Co-opnet/Mobile Banking achieved successful launch and implementation of this service. Met bank targets for new mobile banking clients for 24 months straight. • Assisted clients with cases of identity theft, fraud and forgeries and captured evidence for police detectives Jan 2011 to Oct 2012 CANA FAMILY LIFE CLINIC-TOWA 4 PROGRAM Nairobi, Kenya PROJECT MANAGER Duties: • Responsible for launching and implementing Towa 4 Program in a new Nairobi location • Responsible for accomplishing the project objectives within the constraints of the project including, Outreach services for your males about reproductive health, community-wide education about treatment for STDs, and high school collaboration on reproductive health and Adolescence. • In collaboration with 12 high schools, Towa 4 Program reached 2,160 students. • Secured educational materials and supplies to be dispersed to Youth and Adolescence. Responsible for ordering materials and supplies, tracking and monitoring inventory, and managing and directing the assigned project resources to best meet project objectives. • Led a team of 14 staff and executed organizational mission, vision and values which solidified the integrity of the program and established bonds within the greater community. • Collecting metrics data such as, program starting baseline, actual values for costs, schedule, work in progress, work completed & reports on project progress and other project specific information to stakeholders of National AIDS Control Council.

2008-2008 Advanced Diploma in Business Management Nairobi Institute of Business Studies 2004-2007 Kenya Certificate of Secondary Education Orbit High School Mean Grade B Plain 1995-2003 Kenya Certificate of Primary Education Orbit Primary School

Organizational Skills and Competencies Team Player I have worked with people of different backgrounds to get better results for the organization and maintain a positive attitude and outlook. I am confident I would be a great addition to a team as I would be involved and contribute at team meetings. Manager • I led a team of 14 staff • Responsible for planning, executing and reporting on all required health and safety/fire checks according to specific timelines and in compliance with medical regulations for Cana Clinic. • Given authority for evacuation, in cases of emergency, acting as first point of contact for the team, guests and the emergency services • I take responsibility for extra management tasks, as required. • I maintain personal knowledge by completing in-house training and workbooks • I always adhere to all company policies and procedures and licensing laws Communication • Be informative with the team at regular intervals and available to individual staff as needed for problem-solving and when adjustments were needed • Complete rotas for the team weekly; manage and maintain correct staffing levels in line with targets and business levels • Ensure that all members of the team sign in/out on the time sheets at reception and manage absence and lateness, in line with company policy Prioritization • Prioritize my work tasks and activities leading to improved efficiency and performance. • Time management so that project plans were executed efficiently Artistic Skills and Competence I have acquitted myself with the following skills: • Meeting new people from diverse cultures and backgrounds • Social networking and use of media • Traveling • Swimming • Landscape and Portraiture drawing • Wildlife Photography • Boxing

English

• Highly experienced professional with diverse background in efficient and effective customer service delivery. Offers outstanding team leadership and conflict resolution skills. • Exceptionally organized and disciplined; possesses excellent writing, reporting skills and ability to support others in a co-operative team environment. • Capable of working in a challenging environment under minimum supervision.