Resume Waitress and stewarding in Qatar Al-Wakra

PROFFESSIONAL WORKING EXPERIENCE Organisation: Sheraton Hotel, Uganda Position:Restaurant Supervisor Duration: June 2019 – To date Responsibilities Held: ✓ Screening, interviewing, hiring, and training restaurant staff. ✓ Managing restaurant staff's work schedules. ✓ Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained. ✓ Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations. ✓ Checking in on dining customers to enquire about food quality and service. ✓ Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked. ✓ Monitoring the restaurant’s cash flow and settling outstanding bills. ✓ Reviewing customer surveys to develop and implement ways to improve customer service. ✓ Resolving customer complaints in a professional manner. Organisation: Abu Dhabi National Hotels. U.A.E Position: Waitress Duration: January 2016 – December 2018 Responsibilities Held: ✓ Greet and escort customers to their tables. ✓ Orient guests about our buffet menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies) ✓ Prepare tables by setting up linens, silverware and glasses. ✓ Inform customers about the day's specials. ✓ Offer menu recommendations upon request ✓ Clean, clear and set up the tables once guests are done eating ✓ Prepare towels, folks, plates, etc for the next day using vinegar. Organisation: Airport View Hotel Entebbe Uganda Position: Steward attendant Duration: August 2014 – November 2015 Responsibilities Held: • Greet and arrange tables for the staff. • Assists in keeping a restaurant, bar, or lounge clean and sanitary, • Assists in cleaning dishes and tends to customers' needs. • Perform basic administrative tasks, such as answering phones, taking reservations, and giving out basic information.

Diploma in Hotel and Institutional catering

Hardworking, industrious and tenacious ✓ Good communication, writing and interpersonal skills ✓ Consultative skills ✓ Handling correspondences ✓ Enforcing team work ✓ Serving and problem-solving skills ✓ Cooperative ✓ Computer knowledge ✓ Micros Knowledge

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Hobbies: ✓ Reading News Papers, Novel, Books and Stories ✓ Watching movies ✓ Listening to Radios ✓ Traveling