Resume Customer Service in Canada Toronto

• Handled international accounts • Dealt with and resolved several customer service issues • Handles incoming calls • Troubleshoots technical issues • Logs and keeps records of customer queries • Works with engineers to handle customer complaints * Managed technical issues and concerns * Handled upset customers and challenging technical situations * Delivered outstanding customer service * Handled local accounts and assisted clients daily * Responding to customer inquiries within company hour * Stroubleshooting tech problems * Handling complaints to building strategies for improving the overall customer experience and fostering loyalty

The National Institute of Open Schooling | Kolkata. India. Higher Secondary | 04/2022

Computer skills Customer Services Communication skills Customer Services Representative Microsoft excels Customer Experience Time management Inbound, Outbound and Chat Microsoft word Excellent team player Microsoft office Reasoning skills English Hardworking and quick learner Typing - Problem-solving

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Personable. Reliable Customer Service Representative with 2 years of Experience in a Customer Service environment. Exceptional staff members and team contributions with positive attitude who a consistently adds value and help corporations reach their goals