Restaurants - Cafes - Hotels
Experience:
A passionate waitress with over 2 years of restaurant experience providing table service at Mountain restaurant Buea, Cameroon. Achieved a 99.5% customer satisfaction index . in a challenging environment, contributing enthusiasm, customer service skills obtained through my experience as a waitress
Education:
Bachelor’s degree
Skills:
With my 3 years of experience in providing high quality customer service to guests in Dinner Service Facilities.
Effective problem solver.
Microsoft Outlook, Word, and Excel.
Excellent communication skills.
Strong communication skills when engaging with guests and colleagues
Written & Verbal Communication Skills Event handling.
Customer focused
Additionally:
Answered all inquiries through phone calls, email, WhatsApp and google massage about all our different Venus.
Input all reservations into Service, recording all pertinent information and attend to enquiries, complaints, and requests regarding reservations
Remain up to date with all the promotions in our venues and follow established procedures to process all reservations, rates, confirmations, and facilities.
