Experience:
WORK EXPERIENCE
* January 2016 – November 2020
Waiter at Mythos Greek Restaurant , Pretoria, Irene mall
Promptly welcome guests upon arrival, effectively communicating daily menu specials and highlighting recommended beverage pairings.
Leverage expert knowledge to showcase featured wines, resulting in daily wine sales of R2500, 25% higher than the average server.
Strategically manage service requirements for 6-9 tables throughout shift.
Instituted routine inspections of equipment, tableware, and food and beverage stations to preserve a sanitary environment for staff and guests.
Highlighted premium liquor brands, boosting weekend mixed drink revenue 17%.
* April 2019 – December 2022
Waiter at Tuscany BBQ , Pretoria, Groenkloof
Dedicated to ensuring members and guests receive a pleasant dining experience.
Accommodated individual menu and beverage requests.
Arranged tables, tabletops, and buffet stations for events ranging from 25 to 300+ attendees based on the banquet event order.
Pioneered restaurant-wide process to effectively maximize table turnover, reducing average wait time 15% and increasing guest satisfaction 50%.
Showcase daily breakfast, lunch, and dinner features, detailing key cuisine elements and recommended wine and spirit pairings.
Embrace adaptability through daily and seasonal traffic fluctuations.
Quickly clean and set tables to maximize table turnover and restaurant efficiencies.
Education:
EDUCATION
* February 2010 – December 2015
University of Zimbabwe, Harare Bachelor's degree librarian information science
Skills:
★★★★★ Time Management
★★★★★ Leadership and Teamwork
★★★★★ Interpersonal Skills
★★★★★ Critical thinking and problem solving
★★★★★ Problem Solving
★★★★★ Creativity
★★★★★ Teamwork
★★★★★ Leadership Skills
★★★★★ Communication
★★★★★ Ability to Multitask
★★★★★ Fast Learner
★★★★★ Adaptability
★★★★★ Computer Skills
★★★★★ Ability to Work Under Pressure
★★★★★ Ability to Work in a Team
★★★★★ Communication Skills
★★★★★ Customer Service
Additionally:
Courteous and dynamic Server with over 8 years of experience delivering prompt and reliable service in a fast-paced environment. Highly adaptable with an affinity for building genuine connections and also a proven record of increasing profitability, streamlining processes, and delivering exceptional service.
