Resume Customer service in UAE Dubai

Provided sales support to duty-free department in Attentiveness and patience. Time-management skills. Qatar airways. Ability to find the positive in any situation. Welcome and greet customers. Manage point- of- sale processes. MS Excel MS Word MS Office Actively involve in the receiving of new shipments. Keep up to date with product information. I have assisted customers with their orders, product queries, payment issues,account updates, website education, or current issue they may be having. To understand and manage more than one customer queries at a limited time frame and I am a good communicator as I have worked in three different marketplaces ( North America,  United kingdom,  India) I can handle inbound, outbound calls along with live chat ,messages and emails and also I am quick learner as I have supported multiple  teams with new work management.

Bachelor's in commerce

Excellent interpersonal, telephone & customer service skills. Excellent conceptual and analytical skills Ability to work in a busy team environment. Teamwork and Leadership. Knowledge of contact Centre procedures & methodology. Ability to work in a multiple shift environment. Professional telephone etiquette.

-

Hello, Sir/Ma’am When I heard of your posting for a new team member to join your team, I hastened to submit my resume for your review. With my enthusiasm and professionalism, along with my dedication to providing excellent customer service, I am confident that I would quickly become a valuable member of your team. I am able to communicate directly with a wide variety of personalities, leveraging interpersonal talents to build strong relationships and secure both costumer and co-worker trust. Listening to customer concerns and needs and offering timely and professional responses for maximum customer satisfaction. I am excited to offer my record of excellent service, to your team. I welcome the opportunity to discuss this position and my qualifications with you further.