Experience:
Telesales agent (Customer Care Service)
Maintaining a positive, empathetic and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments and complaints.
Ensure customer satisfaction and provide professional customer support.
Education:
CIM Level 3 Foundation Certificate in Marketing
Skills:
Cisco certified Network Associate (CCNA)
Additionally:
Interests
Ø Volunteer Work/Community Involvement
Ø Listening to podcasts
Ø Meeting new people
Ø Learning computer programs and programming
Ø Leadership
Ø Graphic design
