Experience:
LBC EXPRESS INC August 26 2019- Febraury 20 2021
Ecom Center Bayshore Ave. Corner
Harbor Drive. Mall of Asia Complex
Pasay City
Position
Technical Support Engineer
(BICOL SEL AREA)
Regularly provides technical support to all 47 Branches and 6 Delivery Hubs
Regularly provides technical support and computer maintenances to the Internet Areas of the SELHO
HEAD OFFICE, including computer units in the different section and branches.Around 250 units are
being maintained and supported regularly with different types of application platforms such as
Microsoft .
Regularly provides technical assistance to the Warehouse for the proper identification (specification,
capabilities and unit value) of turned over units. Services include repair, documentation, setup and
reconfiguration for re-distribution, auction, donation, re-use and disposal of the units.
Provides support to the deployment, installation and maintenance of the POS machines and line
printers of in the new Branch/Hub or Relocation
Provides assistance to the System Administrator Software Group and Telco Group for the installation
of system application and standby support, printing and hardware troubleshooting.
Assist in the inventory and safe-keeping of hardware equipment of IT Department Group(Desktop and
Laptop Computers, cabling components peripherals.
Monitoring CCTV and repaired
Repairing Handheld Zebra Phone / Reformat/Hard Reset/ and configuration of Face recognition
Timekeeping.
UNIVERSITY OF STO TOMAS September 17 2014-December 15 2018
Espana Blvd, Manila, 1008
Position
Technical Support (IT TECH)
Duties and Responsibilities
Regularly provides technical support to all Administrative Offices and Academic Department in the
Main Building: Accounting Department, Registrar’s Office, Rector’s and Vice Rector’s Offices, etc.
And other academic departments and Organization in the different buildings: Office for Admission,
Student Affairs and Student Organizations, Purchasing, TARC, Publishing, PE, FMO and other
colleges without or limited support technician (e.g. Medicine, Music, Science, Parish Office, Fathers
Residence and Central Seminary).
Regularly provides technical support and computer maintenances to the Internet Areas of the
Benavides Library, including computer units in the different section and branches (Ecclesiastical
Faculties, Medicine and UST high School Libraries). Around 250 units are being maintained and
supported regularly with different types of application platforms such as Microsoft and Mac.
Regularly provides technical assistance to the Property Custodian Office for the proper identification
(specification, capabilities and unit value) of turned over units. Services include repair, documentation,
setup and reconfiguration for re-distribution, auction, donation, re-use and disposal of the units.
Provides support to the deployment, installation and maintenance of the POS machines and line
printers of the Finance Department to all designated areas.
Provides assistance to the STEPS Software Group and Operation Group for the installation of system
application, data encoding, enrolment setup and standby support, printing and hardware
troubleshooting.
Assist in the preparation of equipment and materials for deployment covering all section of the STEPS
organization: Hardware and Networking Operations Group, Software Development Group, Cabling
Group, Operations Group and the Technical Support Group.
Assist in the deployment of KIOSK for the online viewing of grades, schedule, e-mail, enrolment,
activities and others special events, etc.
Assist in the preparation and setup of networking equipment during special events and activities in
the University (e.g. homecoming, VIP visit special registration, online examinations, videoconferencing, etc.)
Assist in the in-house processing, production and distribution of ID for Administrator’s, Dominicans,
Faculty, Support Staff and Students. This includes regular maintenance and support for the ID Systems Locators installed in the different building as well as the integration of the Library Circulation area for
the ID System.
Assist in the inventory and safe-keeping of hardware equipment of STEPS (Desktop and Laptop
Computers, cabling components peripherals.
Manage MySQL database for the ID’s System and all picture has upload on the FTP Server.
Santo Tomas E-Services Provider (Steps)
Engr. Sebastian Raymond Mendoza
(Assistant Director for Network Operations)
Houseware Plaza June 06, 2012 to October 15 2013
(SUPERSTORE)
Lag-on Daet Camarines Norte
Position
M.I.S STAFF
Houseware Plaza Owner
Mr Wilson Kho
Duties and Responsibilities
Generate, automate and produce operational reports and management information, adhering to
defined templates and ensuring compliance with information security protocols.
Deal with systems queries and process requests in relation to problem solving, systems
configuration and technical faults.
Maintain and support users through a helpdesk service for employee/manager self-service.
Assist with processes relating to systems upgrades, including reviewing release notes.
Assist with the management of HR systems, as required, in terms of (but not limited to):Maintaining
data field names, screen locations, security, type, building codes, staff etc,
Functionality of data processing and process flows, Add, remove, or update user account information and resetting passwords,
Prepares bills of lading; checks items to be shipped against work orders to ascertain that quantities,
destination, and routing are correct.
Sorts, counts, packages, labels, insures, unpacks, and/or logs inventory which is shipped or
received.
Inspects shipments for damages or defects; records discrepancies or damages and notifies
supervisor and/or purchasing personnel.
Delivers items to requisitioning departments and obtains authorized signatures for accepted items.
To out the all merchandise from to warehouse to seller area.(Stock Withdrawal)
To return the bad order of the product in the supplier
Purchase order
Troubleshooting pc’s
Educational Backg
Education:
BACHELOR OF SCIENCE OF COMPUTER SCIENCE
Skills:
Troubleshooting pc’s and Hardware anf Software
Configuration of Server/Workstation - WINDOWS Or IOS
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