Resume I want to job in any yourap countryus us I want to job in Malta . My qualification is B.com (Bachelor ) and I have experience in operation manager and terminal supervise last 10 year in Malta Valletta

Designation: MCB, Contact Centre Lahore November 2021 to till Date Designation: Terminal Manager / Accounts Head Bilal Travel Bus Service December 2012 to November 2021 Major Responsibilities: • Check daily accounts reports, sale reports and cash flow. • Supervise call center and resolve passengers complaints. • Monitor and direct all dispatching activities, including tracking routing and dispatching transportation vehicles. • Implement changes to transportation services, policies or scheduling as needed. • Ensure staff members fully and consistently comply with safety rules, administrative procedures and policies. • Initiate and direct investigations to resolve shipper or customer complaints and verify their authenticity and accuracy • Terminal supervisor • Daily passenger report • All Terminal sale report • Ticket sale summery repot • Monitor and direct all dispatching activities, including tracking routing and dispatching transportation vehicles. • Implement changes to transportation services, policies or scheduling as needed. • Ensure staff members fully and consistently comply with safety rules, administrative procedures and policies. • Initiate and direct investigations to resolve shipper or customer complaints and verify their authenticity and accuracy

My qualification is B.com (Bachelor )

• Check daily accounts reports, sale reports and cash flow. • Supervise call center and resolve passengers’ complaints. • Monitor and direct all dispatching activities, including tracking routing and dispatching transportation vehicles. • Implement changes to transportation services, policies or scheduling as needed. • Ensure staff members fully and consistently comply with safety rules, administrative procedures and policies. • Initiate and direct investigations to resolve shipper or customer complaints and verify their authenticity and accuracy

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Computer Skills: ➢ MS Office. ➢ MS Excel. ➢ Internet Application