I want to job in any yourap countryus us I want to job in Malta . My qualification is B.com (Bachelor ) and I have experience in operation manager and terminal supervise last 10 year
Transport - Service - Machines
Experience:
Designation: MCB, Contact Centre
Lahore
November 2021 to till Date
Designation: Terminal Manager / Accounts Head
Bilal Travel Bus Service
December 2012 to November 2021
Major Responsibilities:
• Check daily accounts reports, sale reports and cash flow.
• Supervise call center and resolve passengers complaints.
• Monitor and direct all dispatching activities, including tracking routing and
dispatching transportation vehicles.
• Implement changes to transportation services, policies or scheduling as needed.
• Ensure staff members fully and consistently comply with safety rules,
administrative procedures and policies.
• Initiate and direct investigations to resolve shipper or customer complaints and
verify their authenticity and accuracy
• Terminal supervisor
• Daily passenger report
• All Terminal sale report
• Ticket sale summery repot
• Monitor and direct all dispatching activities, including tracking routing and dispatching transportation vehicles.
• Implement changes to transportation services, policies or scheduling as needed.
• Ensure staff members fully and consistently comply with safety rules, administrative procedures and policies.
• Initiate and direct investigations to resolve shipper or customer complaints and verify their authenticity and accuracy
Education:
My qualification is B.com (Bachelor )
Skills:
• Check daily accounts reports, sale reports and cash flow.
• Supervise call center and resolve passengers’ complaints.
• Monitor and direct all dispatching activities, including tracking routing and dispatching transportation vehicles.
• Implement changes to transportation services, policies or scheduling as needed.
• Ensure staff members fully and consistently comply with safety rules, administrative procedures and policies.
• Initiate and direct investigations to resolve shipper or customer complaints and verify their authenticity and accuracy
Additionally:
Computer Skills:
➢ MS Office.
➢ MS Excel.
➢ Internet Application