Resume Hospitality in Canada Toronto

12 Years

MSc Global Hospitality Management

• Multitasking and prioritization • Business operations understanding • Multi-line telephone skills • Meticulous and organized • Resolving conflict • Shift scheduling software • Organization and efficiency • Greeting customers • Correspondence management • Professional appearance • Professional and smart presentation • Interpersonal communications • Appointment management • Record-keeping and bookkeeping • Multitasking ability • Polite client care • Client hospitality • Office equipment operations • Detail-orientated • Open and clear communicator • Call handling • Friendly customer service • Proactive problem-solving • Curriculum development • Student support • Seminar management • Student performance evaluation • Tutorial planning • Lecture planning • Teaching material development • Research papers • Proposal development • Class management • Assignment grading • Course preparation • Attendance documentation • Course material preparation • Student records management • Individual mentoring • Student progress reporting • Quality education • Child development • Child-focused • Parent-teacher meetings • Parent communication

-

Appreciation Certificate by Hilton for Outstanding work and contribution to the reception team Certificate in Health and Safety Level 2 Certificate in Child Sexual Exploitation Certificate in Disability Awareness Certificate in First Aid Awareness Certificate in Food Allergens Certificate in Food Safety Level 2