Experience:
Cashier Apr 2017-Dec 2022
Ryan International school Mumbai,India
• Manage transactions with customers using cash registers
• Scan goods and ensure pricing is accurate
• Collect payments whether in cash or credit
• Issue receipts, refunds, change or tickets
• Redeem stamps and coupons
• Cross-sell products and introduce new ones
• Resolve customer complaints, guide them and provide relevant information
• Greet customers when entering or leaving the store
• Maintain clean and tidy checkout areas
• Track transactions on balance sheets and report any discrepancies
• Bag, box or gift-wrap packages
• Handle merchandise returns and exchanges
Account Assistant Jun 2016 - 2019
A.S Motors Pvt. Ltd Gwalior, India
• Providing support to the Accounting Department.
• Performing basic office tasks, such as filing, data entry, answering phones, processing the mail, etc.
• Handling communications with clients and vendors via phone, email, and in-person.
• Processing transactions, issuing checks, and updating ledgers, budgets, etc.
• Preparing financial reports.
Teller Dec 2014-Apr 2016
RAK BANK Dubai | UAE
• Assisting customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions.
• Informing customers about bank products and services.
• Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete.
• Maintaining and balancing cash drawers and reconciling discrepancies.
• Packaging cash and rolling coins to be stored in drawers or the bank vault.
• Keeping a clean, organized work area and a professional appearance.
• Handling currency, transactions, and confidential information in a responsible manner.
• Using software to track bank information and generate reports.
• Following all bank financial and security regulations and procedures.
Cashier Sep 2012 – Oct 2014
Emirates India International Exchange LPC Dubai|UAE
• Manage cash / cheque transactions at the counter and ensure delivery of quality service to customers while adhering to operational controls
• Carry out branch transactions smoothly and in a timely manner as I am a fast learner and adapt easily.
• Eliminated in efficiencies by educating and training employees on best practices and customer care procedures.
• Increased customer satisfaction ratings by 99% by solving problems promptly and to the customer expectations.
• Answered customer questions regarding promotion and pricing.
• Described Exchange Rates, Transfast and Western Union to customers and accurately explained details and care of merchandise.
• Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
• Served as liaison for customers, management and sales team.
• Greeted customers in a timely fashion, while quickly determining their needs.
• Alerted customers to upcoming sales events and promotions.
• Completed all point of sale opening and closing procedures, including counting the contents of the cash register and Tally it.
Retail Cashier Aug 2010 - Oct 2012
Big Bazar Pune, India
• Welcoming and engaging with customers as they enter the store
• Assessing customers’ needs and suggesting solutions to their problems
• Working with cash registers and processing payments
• Setting and attaining sales goals
• Giving customers advice about sales and promotions
• Using upselling techniques to increase store sales
• Recommending the best products to customers
• Cleaning and restocking the store throughout the day, before opening and after closing
Education:
Bachelor of Science: Computers 2010
Dr.C.V.Raman Institute of Science & Technology Kota, CT
• Graduatedwith73%.
High School Diploma 2005
• No.1AirForceSchoolGwalior Gwalior ,MP
Skills:
• Order management
• Strong interpersonal skills
• Direct sales
• Customer service
• Time management
• B to B sales
• Familiarity with electronic equipment, like cash register and POS
• Customer satisfaction-oriented • Verbal and written communication
• Relationship building
• Sales operation
• Inventory management
• Products and services
• Ability to handle sensitive, confidential information
Additionally:
A self-motivated and resourceful Cashier who is seeking a role in a company. Organized, reliable, trustworthy and able to work on own initiative. Strong intrapersonal skills proven ability to work well with individuals at all levels. Good humored and enthusiastic under pressure. Punctual retail sales professional focused on exceeding expectations and building customer loyalty. Areas of expertise include sales, customer relations, and inventory management.