Experience:
Cashier Apr 2017-Dec 2022
Ryan International school Mumbai,India
• Manage transactions with customers using cash registers
• Scan goods and ensure pricing is accurate
• Collect payments whether in cash or credit
• Issue receipts, refunds, change or tickets
• Redeem stamps and coupons
• Cross-sell products and introduce new ones
• Resolve customer complaints, guide them and provide relevant information
• Greet customers when entering or leaving the store
• Maintain clean and tidy checkout areas
• Track transactions on balance sheets and report any discrepancies
• Bag, box or gift-wrap packages
• Handle merchandise returns and exchanges
Account Assistant Jun 2016 - 2019
A.S Motors Pvt. Ltd Gwalior, India
• Providing support to the Accounting Department.
• Performing basic office tasks, such as filing, data entry, answering phones, processing the mail, etc.
• Handling communications with clients and vendors via phone, email, and in-person.
• Processing transactions, issuing checks, and updating ledgers, budgets, etc.
• Preparing financial reports.
Teller Dec 2014-Apr 2016
RAK BANK Dubai | UAE
• Assisting customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions.
• Informing customers about bank products and services.
• Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete.
• Maintaining and balancing cash drawers and reconciling discrepancies.
• Packaging cash and rolling coins to be stored in drawers or the bank vault.
• Keeping a clean, organized work area and a professional appearance.
• Handling currency, transactions, and confidential information in a responsible manner.
• Using software to track bank information and generate reports.
• Following all bank financial and security regulations and procedures.
Cashier Sep 2012 – Oct 2014
Emirates India International Exchange LPC Dubai|UAE
• Manage cash / cheque transactions at the counter and ensure delivery of quality service to customers while adhering to operational controls
• Carry out branch transactions smoothly and in a timely manner as I am a fast learner and adapt easily.
• Eliminated in efficiencies by educating and training employees on best practices and customer care procedures.
• Increased customer satisfaction ratings by 99% by solving problems promptly and to the customer expectations.
• Answered customer questions regarding promotion and pricing.
• Described Exchange Rates, Transfast and Western Union to customers and accurately explained details and care of merchandise.
• Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
• Served as liaison for customers, management and sales team.
• Greeted customers in a timely fashion, while quickly determining their needs.
• Alerted customers to upcoming sales events and promotions.
• Completed all point of sale opening and closing procedures, including counting the contents of the cash register and Tally it.
Retail Cashier Aug 2010 - Oct 2012
Big Bazar Pune, India
• Welcoming and engaging with customers as they enter the store
• Assessing customers’ needs and suggesting solutions to their problems
• Working with cash registers and processing payments
• Setting and attaining sales goals
• Giving customers advice about sales and promotions
• Using upselling techniques to increase store sales
• Recommending the best products to customers
• Cleaning and restocking the store throughout the day, before opening and after closing
Education:
Education
Bachelor of Science: Computers 2010
Dr.C.V.Raman Institute of Science & Technology Kota, CT
• Graduatedwith73%.
High School Diploma 2005
• No.1AirForceSchoolGwalior Gwalior ,MP
Skills:
• Order management
• Strong interpersonal skills
• Direct sales
• Customer service
• Time management
• B to B sales
• Familiarity with electronic equipment, like cash register and POS
• Customer satisfaction-oriented • Verbal and written communication
• Relationship building
• Sales operation
• Inventory management
• Products and services
• Ability to handle sensitive, confidential information
Additionally:
I hope you’re doing well! I’m interested in the role you posted: Cashier. Based on my experience as 5 yrs experience in Service Industry . 4 yrs in International exp in Dubai, I believe I could be a good fit.