Experience:
Title: Customer Care Associate II, October 2021 - Present
Continuum Global Solutions
183 Edsa Corner Ortigas Ave. Mandaluyong City
Responsibilities: Handling inbound calls for prescribed drugs
Title: Technical Intern Trainee, May 2019 – June 2021
Nippon Flex
Itami City, Hyogo Prefecture Japan
Responsibilities: Industrial Packaging
Title: Benefit Administrator Specialist, August 2014 – June 2018
Conduent (Manila) formerly Xerox Business Services
Two E-Com Bldg. SM Mall of Asia, Pasay City
Responsibilities:
- Handling inbound calls for medical benefits, payroll and HR inquiries
- Processing HR transactions such as but not limited to Verification of Employment, Terminations, Reduction in Force and Subpoena.
- Assigned Point of Contact and trainer for HR transactions
Title: Data Analyst, June 2011 – June 2014
Accenture Inc.
Robinsons Cybergate Center Tower 2, Pioneer St., Mandaluyong City
Responsibilities: Back-office account - processing transactions for health coverage enrollment and analyzation of eligibility
Title: Research and Development Analyst, September 2010 – June 2011
United Graphic Expression Corporation (UGEC)
Corporate Centre Governors Dasmarinas Technopark, Cavite
Responsibilities: Conducts laboratory test in setting standards used in the production
Education:
Bachelor of Science in Physics
June 2006 - April 2010
Polytechnic University of the Philippines
Secondary High School
Ramon Magsaysay Cubao Highschool
June 2002 – March 2006
Skills:
Report Proposition
Microsoft Office
Written Correspondence
Detail – Oriented
Analytical
Microsoft Excel
Administrative Skills
Additionally:
Japanese Language Proficiency Passer, N4 and N5 level
