Experience:
Retail Stores Manager 2020 – to date
Unipro Company Ltd, Nairobi, Kenya
Managing the daily operations of the retail stores
Ensuring proper staffing at all stores as well as train employees to enhance their job
performance and retention
Supervising, hire and train employees
Maintaining and increase the efficiency of the shops
Monitoring the operations of customer service units of retail outlets to ensure the
services meet and exceed the expectations of the customers.
Overseeing the day-to-day operations of the company’s retail stores operations.
Conducting performance evaluations, promotions, rotations and terminations when
necessary
Delivering exceptional levels of customer Service
Assistant Human Resource Officer and Administration 2019 – 2020
Keiyo Technical Training Institute, Iten, Kenya
Established community outreach programs to get employees involved in charity,
volunteer and goodwill initiatives.
Recruited and interviewed potential applicants on experience, skills and education
Oversaw the general employee health and safety procedures.
Drew and maintained plans for future personnel hiring and goals
Orientated and trained new staff members
Monitored the school supplies.
Managing the emails and posts.
Human Resource officer 2017 – 2018
Churchblaze Group Company ltd, Nairobi, Kenya
Assisted with the administration and maintenance of the employee performances.
Assisted in the preparation of Human resources metric data reports.
Actively involved in recruitment in preparing job descriptions, posting ads and
managing the hiring process.
Successfully created and implemented effective onboarding plans
Supported the management of disciplinary and grievance issues.
Maintained employee records according to policy and legal requirements.
Successfully provided counselling on policies and procedures
Assisted the line managers on understanding and implementing policies and
procedures.
Human Resource Officer 2016– 2017
Danki Ventures Ltd, Nairobi, Kenya
Managed the employee filing system
Generated employee reports on training, recruitment, performance evaluations and
grievances.
Co-ordinated in house human resources trainings to the management.
Handled the employee records
Co-ordinated placement interviews with various stake-holders including recruitment
agencies.
Processed wages and salaries reports.
Education:
Bachelor of Commerce, Human Resource Management 2016
Egerton University, Nakuru, Kenya
Business Management Diploma 2011
The Kenya Institute of Management, Eldoret, Kenya
Skills:
Teamwork.
Coordination.
Organization.
Planning.
Time management.
Reporting skills.
Inventory control.
Documentation skills
Additionally:
VOLUNTEER EXPERIENCE
Human Resource Assistant 2021 – Present
Unipro Company Ltd, Nairobi, Kenya
Utilize recruitment knowledge to hiring, develop and look after the welfare of the
employees.
Assist the line managers in the maintenance of the company policies and
procedures
Maintain and manage the general human resource tasks within the organization