Resume Customer service in Canada Toronto

WORKING EXPERIENCE To obtain social development skills, social economic growth, planning position within a growth oriented and progressive company. I want to apply my social development skills to an environment where they will make a significant impact on the bottom line. The idea atmosphere would be entrepreneurial and one in which new ideas welcome and decision making is required.

2003 – 2006 Diploma in development studies from Kampala International University 2007 – 2008 Certificate in computer Application from Datamine Technical Business School 2009 – 2010 Certificate in Human Resource Management from YMCA Kampala Branch

❖ Security training From National security Institution Abu Dhabi (UAE) 2013 ❖ Trained in first aid management in Cleveland Clinic Abu Dhabi 2014 ❖ Start with Heart (excellent service program) in Cleveland Clinic Abu Dhabi 19-20/01/2014 ❖ Color training program from Cleveland Clinic Abu Dhabi 2014 ❖ Civil defense fire fighting training 28/10/2014 Cleveland Clinic Abu Dhabi ❖ On site safety ❖ Infection control ❖ Conflict Management ❖ Customer service ❖ Safety Data Sheet ❖ Report writing ❖ Radio communication ❖ Performance of Special Assignment, Public Relations, Role of supervisor ❖ Patrolling, Searching, Team behavior, Leadership , Problem solving and Decision making

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Competencies Acquired ❖ Am fair in speaking, Writing and reading English Language ❖ Have computer skills in word, excel, access, quick books, tally, power point and publisher ❖ Leadership skills, management skills, interpersonal skills and communication skills ❖ Polite, obeying, cooperative, honest, kindness and listening to management and clients ❖ Excellent care giving and interpersonal relationship ❖ Have established, proven effective work ethic assuming assigned care giving responsibly ❖ Responds quickly and efficiency to customer needs ❖ Have clear focus on assigned established roles and responsibilities