Customer Service, administration
Marketing - Advertising - PR
Experience:
Sharptel – Service Providing Company (Nov 2022 - Continue)
Field- IT Security, ISP, Cloud Solutions, Data Center Co-location
Sales Executive
• Search new clients to market our services, deal with existing clients.
• Make proposals for clients
• Communication with clients and service team.
• Follow ups for payments and services
Clicktech Solutions (Sep 2021- Nov 2022)
Field- IT Security, IP Telephony, Video Conferencing
Sales Coordinator
• Cold calling for new sales, Conduct Sales Report, implement new strategies in order to increase corporate sales.
• Answered calls, respond to emails, reviewed and analyzed complains received from customers.
• Make Proposals.
• Strong Follow ups for sale and payment recovery.
• Maintain all client and sales records, perform data entry tasks and provide excellent customer service.
• Manage administrative tasks.
Surveillance Security System (Field- CCTV, Fire Alarm, Electric Fence)
Customer Service Representative (Jan 2022- August 2022)
• Attend Customer Inquiries and Complains
• Managed Deliveries
• Align Services
• Files and Record keeping
Nero Technologies (Printers, Toners)
Designation as Sales Executive. (March 2016 till April 2017)
• Telemarketing
• Attend complains and inquiries
• Lead Generation
• Payment Follow ups
Education:
• Graduation B.Sc. Part ll Khatoon-e-Pakistan
Majors- Mathematics, Statistics, Chemistry (Waiting for the results)
• High School graduate- Pre-Engineering Degree Girls Collage
• S.S.C in Science Fellows Academy School
Skills:
• Proficient in Computer
• Microsoft Office (MS word, excel, PowerPoint, Pdf )
• Hands on Smart ERP Application and Web based LMS
• Internet Searching
• Team Leading and Management Skills
• Data Collection
• Customer Interaction
• Follow ups
• Google map data collection
• Languages Command : English and Urdu
Additionally:
Courses
• Data Analytics (Google Sheets, Power BI, R computation, Excel)
• Accounting
• Certification in MS Office