Resume Supervisor in UAE Dubai

WORK HISTORY March 2022 - Current Hell's Kitchen by Gordan Ramsay - Supervisor, Dubai • Addressed customer issues calmly and professionally, delivering quick, successful resolutions. • Carefully managed and recorded cash and credit transactions, diminishing financial discrepancies. • Responsible for the weekly schedule for 45 employees and was in charge of manually inputted tips for all food and beverage associates • Provide proper training and follow up to newly hired team members as well as the existing tenured team • Built customer retention and satisfaction by delivering top-quality service. • Set and managed operational schedules with proper coverage to meet customer service demands. • Increased team productivity through effective staff planning, coordination and task delegation. November 2018 - July 2021 Intercontinental Hotel - Supervisor at Jason Atherton, Dubai • Conducting inspections of the restaurant kitchen and ensuring proper hygiene is maintained • Checking with the guest and making sure that they are getting served with the best quality food • Resolving customer complaints in a professional manner • Ensuring customer satisfaction with all the services provided to them • Trained staff on best practices to achieve optimal productivity. • Built customer relationships with consultative sales approach. • Supported long-term business need strategies, generating customer relations feedback for process improvements. • Maintained smooth-running business operations by delegating priorities to staff abilities. October 2017 - November 2018 Al Qasr JUMEIRAH, DUBAI As CHEF DE RANG Oversee and ensure that all aspects of the Restaurant are set up and ready for each service. Having a good customer knowledge and enjoy building up a regular customer base and ensuring guest experience

Bachelor of Science and Hospitality Management Krishna University, India, INDIA, 2017

SKILLS • Innovative • Service focused • Analytical thinking • Quick Adaptability • Sales & Marketing • Excellent leadership • Time management • Strong decision maker • Complex problem solver • Identifying & Observing • Always Serve with a smile • High volume operation • Highly skilled at Micros, Symhony, • Knowcross, SerVeme,Se ven • Rooms, Opera, Adaco,FB M.

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PROFESSIONAL SUMMARY • Driven Supervisor effective in creating positive environments where employees can thrive and succeed. Dynamic, reliable and committed. Looking for new sales role where hard work and dedication will be highly valued. • Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. • Dedicated to open, communicative culture where employees feel empowered to contribute to company's success. Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational Success • Highly effective and knowledgeable in process improvement and inventory control.