Hospitality, supervisor, mall
Handymen - Working specialties
Experience:
Experience:
Worked as a free lance web developer from date 10/10/16 to 20/10/17.
Worked as a chat support representative from 01/06/17 to 20/06/19 at FIS Global business solutions India private limited.
Worked as a chat support representative from 24/10/17 to 04/01/19 at Concenrix daksh service private limited.
Worked as a chat support representative for about two months that is from 30/12/20 to 28/02/21 at Assure Edge private limited.
Worked as a senior customer care executive in PNP- account management for about six and half months that is from date 16/3/21 to 01/10/21 at Teleperformance.
Worked as a senior customer care chat support representative from the date 06/12/21 and my last working date will be 13/03/23 at Tech Mahindra.
Skills:
->Worked with the company system such as live chat support and diligently completed all as assigned task, worked overtime as needed at Concentrix daksh service private limited.
->Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems quickly and efficiently.
->Answered product questions with up-to-date knowledge of sales and store promotions
->Managed wide variety of customer service and administrative tasks to resolve customer issues
->Asked open-ended questions to assess customer needs
Created follow up on purchases, suggest new merchandise and inform them about promotions and upcoming events
->Recommended alternative items if product was out of stock
Additionally:
I want to be associated with the progressive core organization that provides the platform to exhibit my knowledge and skills in latest technology leading to organizational as well as individual growth.
