Resume OFFICE ADMINISTRATION, CUSTOMER CARE OR UNSKILLED JOBS in Canada Toronto

I have 4 years of experience, I am adept at providing excellent customer acquisition strategies and services and collaborating with various teams to provide an excellent service to the customers. I have helped the branch manager in managing his everyday schedule and responsibilities and also I fill in for the team members whenever they need my support. Here are some of my responsibilities as a Customer Service representative: • I excel at creating customer acquisitions and providing them with excellent services. • I work along with the managers and other teams in developing strategies for better customer service. • I ensure that the team members are motivated and well managed to achieve maximum results and improve performance. • I strictly adhere to quality control measures. • I address employee grievances and other related issues. I have been privileged too in working at the front office/receptionist in my current organization and some of my duties were: • Good Organization, Scheduling, and time management skills. • Expertise in bookkeeping, collating, and filing documents, records with easy access whenever required. • Efficient knowledge of MS Office with a typing speed of 60 wpm.

Bachelor's degree in Communication and Journalism

I possess qualitative, analytical, communication, leadership, and strategic planning skills in the area of finance and banking after working in micro finance companies.

-

I am a team player, organized and planning is what I do best. I love reading books for fun and to add unto my knowledge especially political views.