Experience:
sales and service technician
ABC Computer Tech, Uttara, Dhaka-1230, Bangladesh
Researched and identified problems with computers and advised staff and clients on
plans of action.
Assessed system hardware and software and suggested modifications to reduce lag time
and improve overall speed.
Updated and installed new software on desktop and laptop computers to maintain latest
technology.
Repaired access control, CCTV, electronic devices and electromechanical devices to
maintain electronic security systems.
Performed computer program entry to add closed-circuit television cameras. access
control devices and intrusion alarm systems.
Operated power drills, wire strippers, pliers and wire connectors to properly install and
repair electronic equipment. Assisted with computer repair and upgrade orders for
customers.
Listened to customers to identify needs and build personalized computing solutions.
Trained store associates on computer products, technology and service offerings.
Education:
2007-01 - 2012-12 High School Diploma
Technical & Commercial College - Uttarkhan, Uttara, Dhaka, 1230. Bangladesh
Skills:
Sales and service (Computer Accessories)
Strong technical and sales skills
Hardware and software Installation
Customer service and support
Responsible for complete installation of CCTV surveillance system
Additionally:
Md Sohel Mahmud Joy
Service Holder
Address Uttarkhan, Utttara, Dhaka-1230, Bangladesh
Phone +...0112
E-mail
[email protected]
