Experience:
Work Experience and Reference
Position Held: IT Desktop Support Engineer and Desktop Administrator Sooswift Computers From 1st of July 2018 – Current
Troubleshooting of Clients Computer Problems and Installations Roll-out Pc Picking up and Delivering of Computers and Workstation Setup and LAN Cabling Repairs and Maintenance of faulty Computers and Data mining & Storage Carry Out Clients Supports and Computer Device Sales activations Attending to calls logged and closing up the calls Image new Pc and configurations setup and Checks of Networks Ports and Switch Constant checking of Virus and spams on the server and Installation of Antivirus Database Modifications, documentations of daily reports of Capture Data WIFI installation & IP Configurations, Protocols, Internet settings Software and apps installation and Upgrades
IT Desktop Support Technician/Engineer CPUT IT Department/Information & Telecommunication Service Dept 03 Feb 2016 – March 31st 2019
Client support and Internal/External Liaison of service with management Strategy and Planning of new hardware installations and Software Apps Support development and implementation of new computer projects Assist in developing long-term strategies and capacity planning for meeting future hardware and organizational hardware needs Acquisition and Deployment by Conducting a research, and make recommendations on hardware products in support of procurement and development efforts. Operation and Management by Performing on-site analysis, diagnosis, and resolution of complex desktop problems for end users, and recommend and implement corrective solutions, including off-site repair for remote users
IT Network Admin Lufthansa Intouch Cape Town June 2014–31ST November 2015
Configuring of Network Server and Network points Configuring of Network switch & access points Remoting server and remote network assistance Mounting of Network access point in the required locations WIFI Configurations and set up on the user machine Connection of network printers via the IP Address IP Configurations and Resets of any Faulty Network access Connections of telephone line and LAN cable wiring Network Cabling neatly disseminated and created Capturing and documentations of all equipment’s machines on a spread sheet Computer repairs and maintenance supports Windows Imaging and installations modifications Printers installations and network trouble shooting Replacements of broken machine and product key activations Guide Res server connections and storage Reconnections of telephone line and LAN cable wiring
Education:
Chassy Comprehensive High School Mile 12 Lagos: 1999 - 2004 Qualification Obtained: WAEC
Realcornerstone Primary School : 1993 - 1999
University of Calabar Nigeria. 2009/2010 Academic Sessions Graduate.
BSC In Maths Statistics and Computer Science Obtained.
Cape Peninsula University of Technology Cape Town South Africa 2018 Graduate.
Information Technology in Business Analysis Obtained.
Skills:
Digital Skills.
University of Cape Town (6weeks Training Course 2020)
Additionally:
Currently in Nigeria Undergoing a Digital Marketing Program in Nigeria.
