Resume IT Helpdesk Support in Italy Palermo

IT Helpdesk Support
IT sphere
200000 RS
Italy (Palermo)
28-03-2023
Contact person: Muhammad Tayyab Rashid
Country of Residence: Pakistan
Age: 35
Phone number: show
Experience:
EXECUTIVE IT at DESCON OXYCHEM PVT LTD • DEC 2020 – TILL NOW SUPPORT ENGINEER at QARSHI INDUSTRIES PVT LTD MAR 2019 - NOV 2020 Assistant Manager IT at TUV AUSTRIA BUREAU OF INSPECTION & CERTIFICATION NOV 2018–FEB 2019 HelpDesk Technician at Descon Headquarters Oct 2015–Oct 2018 Asst. Network Administrator at Beaconhouse National University Lahore Mar 2008–Sep 2015
Education:
ASSOCAITE DEGREE IN COMPUTER NETWORKING • NOV 2020 • VIRTUAL UNIVERSITY OF PAKISTAN BACHELOR OF ARTS • 2014 • UNIVERSITY OF PUNJAB
Skills:
⎯ Customer Support Triage ⎯ Desktop support ⎯ Technical issues analysis ⎯ Network Infrastructure Monitoring ⎯ Support Ticket System Management Remote sever Administration using various tools ⎯ Router, switches, firewall ⎯ Kaspersky Endpoint server administration ⎯ DCHP, FTP, TCP-IP ⎯ Installation of CAT-x and fiber cables ⎯ Documentation, Revision of IT policies, procedures ⎯ Analytical Thinking ⎯ Communication (Written, Verbal and Presentation) ⎯ Time Management ⎯ Decision Making and Problem Solving ⎯ Team / People Management ⎯ Planning and Organizing
Language skills:
-
Additionally:
HTTPS://WWW.LINKEDIN.COM/IN/ TAYYAB-RASHID-A2068663/
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