Warehouse Staff, eCommerce Account Manager, Shipping Documentation Assistant
Manager - Secretary - Communication
Experience:
Acount Manager at Floship Limited (HK)
June 2017 - October 2022
Manage overall account profitability, Create sales & inventory forecasting reports,
Arrange/schedule meetings between internal team, clients, and external team
(warehouses, courier manager etc.) Coordinating with internal departments and external
parties to troubleshoot and resolve business issues. Monitored fulfillment operation.
Prepared shipping documents for bulk/B2B shipments. Handled multiple clients that are
shipping products worldwide.
Education:
High School Graduate
Skills:
Warehouse Staff, eCommerce Account Manager, Shipping Documentation Assistant
Additionally:
Throughout my career progression from customer service specialist to account
manager, I have never lost sight of the fact that client/customer satisfaction drives
achievements. Knowledgeable with major customer service software, handling customer
concerns, and maintaining a positive and friendly disposition
