Resume Hotel Management, House Manager, Events Manager, Restaurant Manager in Oman Muscat

I have extensive experience in the hospitality industry, and I know the ins and outs of managing a Hotel or Hotel Division, Restaurants and Events to the finest detail. I'm a people's person, and I get along with all personality types. I have travelled extensively to countries like Dubai, India, Sri Lanka, Singapore, Philippines, Malaysia, Egypt, Thailand and many more, and I have developed a love for different cultures and people from different countries and diverse backgrounds. I respect and embrace all religions. I strongly believe that guest service is the backbone of any business, and I treat every guest as a VIP. My expertise lies in procuring new business as well as FOH, kitchen & staff management, staff training & recruiting, stock orders & stock control, daily monitoring of all departments, menu planning & design, staying abreast of current industry trends and finding ways to introduce innovative offerings that other Hotels don't have, luxury functions & events for groups up to 400 guests, reviewing budgets and see how it relates to actual income and expenditure, budget projections and making recommendations to maximize revenue, out of the box marketing & advertising campaigns and through unique offerings to guests, VIP reservations - including their security, protecting of their privacy and catering to their every need. My focus is always on finding ways to grow revenue and increase profitability - higher room occupancy, superb restaurant & bar services, excellent facilities as well as bespoke conferences and events. I believe it is imperative to always be innovating and introduce unique offerings to guests. Visiting a hotel or resort should be a destination in itself, it should be an experience, an event that would compel guests to return again and again. I am outgoing, very creative, friendly, reliable, thorough, organized & honest and I have a fine eye for detail. In fact I am a perfectionist, with a natural flair for interiors and beautiful spaces. I am very loyal to my employers and fiercely hard working. There is no doubt in my mind that my many years in managerial positions have prepared me to be a top Manager and undoubtedly an asset to any Employee. I am confident but never arrogant. I have a friendly way of diffusing any difficult situation, which I have learnt through my years of working experience. I am compassionate to people and their problems. I thrive on EXCEPTIONAL service, service and more service. It's all in the detail. I am full of energy and passion for what I do. I keep fit and healthy at all times. My high energy usually surprises people, and I am used to working long hours, while staying focused and dedicated to deliver exceptional service to my Employer and clients/guests.

Bachelor Degree in Hospitality Management

MS Word, Excell, Powerpoint, email. Opera

English

My years of work and life experiences have taught me to be open, accepting to all people, respectful and to be a kind person. I work well in a team and I have a strong ability to lead and manage people. I always work diligently to deliver exceptional service, and always have my Employer's best interests at heart. I currently live in South Africa, but I am available to relocate immediately. Yours Sincerely Louis Van Rensburg