Resume Hotel Management, House Manager, Events Manager, Restaurant Manager in Oman Muscat

I have extensive experience in the hospitality industry, and I know the ins and outs of managing a Hotel or Hotel Division, Restaurants and Events to the finest detail. I'm a people's person, and I get along with all personality types. I have travelled extensively to countries like Dubai, India, Sri Lanka, Singapore, Philippines, Malaysia, Egypt, Thailand and many more, and I have developed a love for different cultures and people from different countries and diverse backgrounds. I strongly believe that guest service is the backbone of any business, and I treat every guest as a VIP. My expertise lies in procuring new business as well as FOH, kitchen & staff management, staff training & recruiting, stock orders & stock control, daily monitoring of all departments, menu planning & design, staying abreast of current industry trends and finding ways to introduce innovative offerings that other Hotels don't have, luxury functions & events up to 400 guests, reviewing budgets and see how it relates to actual income and expenditure, budget projections and making recommendations to maximize revenue, out of the box marketing & advertising campaigns and through unique offerings to guests, VIP reservations - including their security, protecting of their privacy and catering to their every need. My focus is always on finding ways to grow revenue and increase profitability - higher room occupancy, superb restaurant & bar services, excellent facilities as well as bespoke conferences and events. I believe it is imperative to always be innovating and introduce unique offerings to guests. Visiting a hotel or resort should be a destination in itself, it should be an experience, an event that would compel guests to return again and again. I am outgoing, very creative, friendly, reliable, thorough, organized & honest and I have a fine eye for detail. In fact I am a perfectionist, with a natural flair for interiors and beautiful spaces. I am very loyal to my employers and fiercely hard working. There is no doubt in my mind that my many years in managerial positions have prepared me to be a top Manager and undoubtedly an asset to any Employer. I am confident but never arrogant. I have a friendly way of diffusing any difficult situation, which I have learnt through my years of working experience. I thrive on EXCEPTIONAL service, service and more service. It's all in the detail. I am full of energy and passion for what I do. I keep fit and healthy at all times. Yours Sincerely, Louis Van Rensburg

Bachelor of Hospitality Degree

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My years of work and life experiences have taught me to be respectful, kind, compassionate and accepting of all people. I respect and embrace all religions, all cultures and all people. I always deliver exceptional client and guest service and I always do what will be beneficial to my Employer.