Experience:
EMPLOYMENT RECORDS
ROAD SAFETY MANAGEMENT SERVICE LTD 2017 POSITION: CALL CENTER AGENT
* Accumulate Monthly Data on Towed Vehicles from all the regions in Ghana.
* Identify customer’s needs, clarify information, research every issue and provide solutions and/or alternatives * Keep records of all conversations in our call center database in a comprehensible way
* Follow up customer calls where necessary
* Other duties as assigned
AFRICAN REGENT HOTEL 2016 POSITION: ROOM ATTENDANT & WAITER
* Create staff access code for attendance machines in the Hotel and the Restaurant. * Making sure that all hazard analysis critical control point is checked
* Setting up guest rooms before arrival.
* Making sure guests are treated well.
* Setting up internet access as requested by management for both LAN & WAN.
Additionally:
EMPLOYMENT RECORDS
ROAD SAFETY MANAGEMENT SERVICE LTD 2017 POSITION: CALL CENTER AGENT
* Accumulate Monthly Data on Towed Vehicles from all the regions in Ghana.
* Identify customer’s needs, clarify information, research every issue and provide solutions and/or alternatives * Keep records of all conversations in our call center database in a comprehensible way
* Follow up customer calls where necessary
* Other duties as assigned
AFRICAN REGENT HOTEL 2016 POSITION: ROOM ATTENDANT & WAITER
* Create staff access code for attendance machines in the Hotel and the Restaurant. * Making sure that all hazard analysis critical control point is checked
* Setting up guest rooms before arrival.
* Making sure guests are treated well.
* Setting up internet access as requested by management for both LAN & WAN.