Resume Administrative job in Nigeria Lagos

REGIONAL ADMIN OFFICER |04-2020 — 11-2022| Integrated Cash Management Services Limited, Lagos State. ♦ Operated within approved budget, collated billing document for the region, prepared error-free region’s income monthly report and induction exercise reports. ♦ Handled and processed disciplinary and grievance procedures, alongside maintenance of annual leave roaster for all region staff. ♦ Assisted in recruitment selection and induction of new staff; and coordinated regional trainings, seminars and workshops. ♦ Analyzed vehicle performance per service, maintained the daily fueling record of the region, compiled risk evaluation report and daily records. CASH MANAGEMENT OFFICER |07-2014 — 03-2019| Integrated Cash Management Services Limited, Lagos State. ♦ Transported cash (correctness of bag & seal), ensured cash transferred is safeguarded according to company policies & procedures. ♦ Protected the CIT equipment, controlled the CIT equipment and ensured timely maintenance of vehicle & tracking devices. ♦ Maintained error-free recorded keeping and daily activities report; managed and maintained cordial working relationship with police officers on transit. MANAGER |01-2010 — 05-2014| Skylink Integrated Services Limited. ♦ Oversaw day-to-day activities of the organization with focus on streamlining processes — improved efficiency by 67%. ♦ Effectively handled the lodgment of cash into banks, and reconciled the bank’s and business records, CUSTOMER SERVICE OFFICER |04-2008 — 12-2009| United Bank for Africa Plc, Kaduna. ♦ Assisted customers on a daily basis with their accounts while providing exceptional customer service, and maintaining customer relationships effectively resulting in improved efficiency by 80%. ♦ Opened new accounts, linked ATM cards to customers’ accounts, and reactivated in-active and dormant accounts. ♦ Responded to other banks reference letters, printed statements of accounts, and handled cheques requisition. ♦ Filed customers’ instructions/requests, and primed accounts for internet/mobile services. TELLER |03-2007 — 04-2008| United Bank for Africa Plc, Kaduna. ♦ Handled funds transfer, posting of cheques into customer’s account, cash deposits, cash and cheques withdrawals, and monitored tills and packs of cash at hand to avoid shortages or overages. ♦ Reconciled cash count; responded to customers’ enquiries; resolved complaints and ensured all pension transactions were handled accordingly. ♦ Posted and loaded cash into the ATM machine, and engaged in cash movements (inter & intrabranches). MANAGER (NYSC) |03-2005 — 03-2006| Mantana Integrated Services Limited. ♦ Oversaw day-to-day activities of the organization with focus on streamlining processes — improved efficiency by 45%. ♦ Managed the placement of order from the suppliers, and scrutinized sales and accounting records. ♦ Effectively handled the lodgment of cash into banks, and ensured error-free reports. LANGUAGE English Yoruba REFERENCE Available on request EDUCATIONAL EXPERIENCE HIGHER NATIONAL (HND) in BUSINESS ADMINISTRATION |2004| Federal Polytechnic Offa, Kwara State. GENERAL CERTIFICATE EXAMINATION |2000| COURSES/TRAINING CORPORATE FINANCE |2022| LinkedIn Learning. DIPLOMA IN HUMAN RESOURCES MANAGEMENT |2022| Udemy. SOFT-SKILLS TRAINING |2022| Jobberman Nigeria. LEARNING DATA ANALYTICS: FOUNDATIONS |2022| LinkedIn Learning. THE NON-TECHNICAL SKILLS OF EFFECTIVE DATA SCIENTISTS |2022| LinkedIn Learning DIGITAL STRATEGY |2022| LinkedIn Learning. STANDARD OPERATING PROCEDURE TRAINING |2021| Integrated Cash Management Services Limited. CUSTOMER SERVICE EXPERIENCE |2020| Integrated Cash Management Services Limited. DATA FLUENCY: EXPLORING & DESCRIBING DATA |2019| LinkedIn Learning. RISK CULTURE TRAINING |2018| Integrated Cash Management Services Limited. CASH PROCESSING, SORTING & VAULTING |2014| Integrated Cash Management Services Limited. FRAUD AWARENESS & CONTROL |2009| United Bank for Africa Plc. ANTI-MONEY LAUNDERING |2008| United Bank for Africa Plc. CUSTOMER SERVICE EXCELLENCE: KEY TO ENDING INSTITUTION |2007| United Bank for Africa Plc.

Higher National Diploma - Business Administration (upper credit)

♦ Simultaneously independent and collaborative skills with the ability to demonstrate strong business administration, customer service, cash handling and management, and complaint resolution skills. ♦ Strong leadership, creativity, emotional intelligence, analytical, communication, multitasking, adaptability, problem-solving, and time management. ♦ Tech-savvy: MS office suite; Word, Excel, PowerPoint, Outlook, and various technological tools. ♦ Excellent budget management, recordkeeping, report handling, documentation, supervision, inventory management, and people management skills.

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Highly result-driven, analytical and resourceful professional with fascinating expertise garnered through 15+ years of work experience offering values in the financial institution sector. Demonstrated success in business administration, corporate finance, cash management, operations management, human resources, and customer service. Oversaw day-to-day activities of the organization with focus on streamlining processes — improved efficiency by 67%. Known for keenness for achieving commendable organizational goals alongside transferable skills such as leadership, communication, multitasking, analytical, emotional intelligence, and problem-solving capabilities