Experience:
Customer relations officer Nov 2016 - Jan 2022
Dialog Axiata PLC • Colombo 02/Sri Lankanbuild connections on behalf of
the company. They may call existing clients
build connections on behalf of the company. They may call existing
clients to ensure their satisfaction, network within the community to identify
prospective customers and contribute to the organization's marketing
campaigns.
Answer customer inquiry via phone, email and in person.
Direct customer to online resources.
Update customer recording in the system.
Including note about interaction.
Training Technician Jan 2012 - Aug 2015
Mediccon Health Care • Battaramulla/Sri Lankan
responsible for keeping all biomedical equipment in good working order.
Their duties include installing and maintaining biomedical equipment,
preparing equipment performance reports, and instructing personnel in the
care and use of equipment.
Installs new equipment by adjusting, establishing, testing, and calibrating
performance .Maintains a healthy and safe working environment by fulfilling
and recommending procedures, performing safety tests, complying with
codes, and guiding and training health care and medical.
Maintains supplies inventory by foreseeing needs, counting stock, placing
orders, and verifying delivery .
Directs operation of biomedical equipment by providing demonstrations,
supplying information and data, instructing others in the care and use of
equipment, and answering all questions.
Education:
Advance level 2007
Education Department • Kalutara/Sri Lanka
Advance level in 2007
Subject Grade
Econ S
Logic S
Sinhala language C
Skills:
English language - Skillful
Data entry - Beginner
Ms office - Skillful
Customer handling - Skillful
Team work - Skillful
Additionally:
I have done Travel and Hotels management participation courses in open universities in Sri Lanka
