Job related to the IT field
IT sphere
Experience:
January 2023 - Present
Technical Solution Cons I, Hewlett Packard Enterprise, Tunis
• Troubleshoot software and hardware related to Aruba controllers and APs.
• Ensuring that computer hardware remains compatible with software updates with the correct configuration for Windows and Linux.
• Documenting the issue and the methods used to solve it.
• Consulting with international end-users and providing fast and effective solutions.
• Contacting clients and updating them with the status of their case.
Education:
Education:
• 2022 - Network and Security Associate Degree (2 years) received in College LaSalle, Tunis
• 2019 – Baccalaureate in Computer Science
Other Training:
• 12/2022 - CCNA Routing & Switching Certificate
Skills:
• Strong analytical and problem-solving skills.
• Good knowledge in Wireless Technology.
• Good Knowledge in Cisco.
• Security and Monitoring.
• Desktop and Application Virtualization
• Automation.
• Good knowledge in Microsoft Server (AD DS, GPO, Domains, NPS, VPN ...).
• Familiar with NAGIOS
• Performing Data Recovery
• Operate master consoles.
• Attention to detail.
• Individual and Team Player.
• Can handle work pressure.
Additionally:
• I can also speak French.
• I was chosen by College LaSalle to go and study in Canada for my amazing performance.
