Resume Customer care service/sales representative in Canada Toronto

Customer service representative/ Telesales representative • Maintaining a positive empathetic and professional attitude towards customer at all time. • Responding promptly to customer inquiries. • Identifying and educating prospective customers while supporting existing customers with information and assistance that relates to products and services • Communicating with customer through various channels • Acknowledging and resolving customer complaints • Keeping records of customer interaction, transactions, • comments and complaints. • Communicating and coordinating with colleagues as necessary. • Providing feedback on the efficiency of the customer. • Ensure customer satisfaction and provide professional customer support

Ladoke Akintola University of Technology Science Laboratory Technology(BTech) March,2018 (Ogbomosho, Oyo State) Hans Private College(W.A.E.C). June,2008 Ikotun , Lagos State. Local Government Primary School. July,2002 Idimu, Lagos.

Problem Solving Strength | Interpersonal Communication Skills |Customer Relations | Technology-Savvy | Telecommunication System Proficiency | Good Listening Skills | Complaint Resolution | Administrative Support | Excellent English | Innovator | MS Office Proficient | Value Oriented | Team player

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Enthusiastic Customer Service and Telesales Representative with in-depth knowledge of sales, account management and training. Provide superior customer service and resolve all issues quickly and with positive attitude.