Customer care service/sales representative
Experience:
Customer service representative/ Telesales representative
• Maintaining a positive empathetic and professional attitude towards customer at all time.
• Responding promptly to customer inquiries.
• Identifying and educating prospective customers while supporting existing customers with information and assistance that relates to products and services
• Communicating with customer through various channels
• Acknowledging and resolving customer complaints
• Keeping records of customer interaction, transactions,
• comments and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer.
• Ensure customer satisfaction and provide professional customer support
Education:
Ladoke Akintola University of Technology Science Laboratory Technology(BTech) March,2018
(Ogbomosho, Oyo State)
Hans Private College(W.A.E.C). June,2008
Ikotun , Lagos State.
Local Government Primary School. July,2002
Idimu, Lagos.
Skills:
Problem Solving Strength | Interpersonal Communication Skills |Customer Relations | Technology-Savvy | Telecommunication System Proficiency | Good Listening Skills | Complaint Resolution | Administrative Support | Excellent English | Innovator | MS Office Proficient | Value Oriented | Team player
Additionally:
Enthusiastic Customer Service and Telesales Representative with in-depth knowledge of sales, account management and training. Provide superior customer service and resolve all issues quickly and with positive attitude.