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salesgirl, weerawardana Jems , Kurunegala,Sri lanka 2015 — 2017 • Greet customers at the store and provide them with information on their required products • Lead customers to desired shelves or aisles and assist them in locating products • Explain product features and benefits by performing demonstrations and answer any questions that customers may have Provide information regarding prices and after-sales services and ways in which the latter can be obtained. • Suggest additional products in a bid to meet the company’s and self-sales targets • Assist customers in making decisions regarding suitable purchases based on their specific likes • Lead customers through the payment process by assisting cashiers with discount information and markdowns • Oversee wrapping or bagging of purchased items to ensure that they meet the store’s standards and the specific instructions of customers • Ensure that customers’ purchases are carried out to their vehicles by instructing baggers to do the needful • Make cold calls to new customers in a bid to prospect them for business and meet sales goals. • Call existing customers to provide them with information on new products or discount options and markdowns. • Create sales reports, detailing all transactions made in a day for the purpose of informing the management of individual sales progress. • Oversee the cleanliness and replenishment of shelves according to marketing and sales directives. Cashier, Motherchoice, Kurunegala 2017 — 2019 • Provides a positive customer experience with fair, friendly, and courteous service. • Registers sales on a cash register by scanning items, itemizing and totalling customers’ purchases. • Resolves customer issues and answers questions. • Bags purchases if needed. • Processes return transactions. • Itemizes and totals purchases by recording prices, departments, taxable and nontaxable items; and operating a cash register. • Enters price changes by referring to price sheets and special sale bulletins. • Discounts purchases by redeeming coupons. • Collects payments by accepting cash, check, or charge payments from customers and makes changes for cash customers. • Verifies credit acceptance by reviewing and recording driver’s license numbers, and operating credit card authorization systems. • Balances cash drawer by counting cash at the beginning and end of the work shift. • Provides pricing information by answering questions. • Maintains checkout operations by following policies and procedures and reporting needed changes. • Maintains a safe and clean working environment by complying with procedures, rules, and regulations. • Contributes to team effort by accomplishing related results as needed. Salesgirl, Tinytogs, Kurunegala SEPTEMBER 2019 — OCTOBER 2021 • Greeting customers and offering assistance • Recommending products or merchandise to help customers • Answering questions and addressing concerns • Informing customers about sales, promotions and policies • Demonstrating how products work • Taking payments for purchases and packaging purchases • Stocking merchandise and creating displays • Taking inventory and monitoring the sales floor. • Always provide superior customer service and support in every way for the betterment of the organization GSA & Cashier, Wild wadi , Jumeirah December 2021 – Still Working • Provide a friendly , warm , and memorable welcome to guests. • Handling guest inquiries and Complaints • Administering check-ins and check-outs • Providing front desk services to guest • Processing guest Payments • Coordinating with bell service and staff management • Processing meals and beverages

Education General Certificate of Education Advanced Level (GCE A-Levels) , Ku/Sri Nishshanka M.V, Kurunegala 2002 — AUGUST 2015 • Passed the advanced level (art) in 2015. • successfully passed the GCE Ordinary Level exam in Sri Lanka in 2012. • Completed English course in American English school in 2016.

Computer Skills. Communication Skills. Leadership Skills. Organizational Skills. People Skills. Customer Service Skills. Collaboration Skills. Problem-Solving Skills.

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Extra-curricular activities Achieved 3rd place at the all island level by throwing javelin, In Horana Sri lanka. 2014 Achieved 1st place by participating as a team, orchestra dance in all island level, In colombo 2014