Experience:
Tracked orders and notified customers of status or potential delays.
Generated documentation and information required for customer shipments.
Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
Generated monthly performance reports to track and analyze shipping trends.
Negotiated freight rates with third-party vendors to acquire cost-effective contracts.
Monitored inbound and outbound freight operations to establish timely delivery of packages.
Skills:
Supervised team of 12 staff members.
Used Microsoft Excel to develop inventory tracking spreadsheets.