Handymen - Working specialties
Experience:
PROFESSIONAL EXPERIENCE:
ᴥ(Dec 2021–March 2022)-GSO-aéroportuaire (Ground
services officer)-(Paris,France).
The Ground Services Officer delivers quality passenger
services by providing assistance to passengers and
addressing their queries.
ᴥHe/She communicates and monitors service
standards of ground handling agents and trains
them.
Respond to customer enquiries on product,
reservations and ticketing matters,deliver
professional check-in service at the airport,meet,
greet, and assist passengers at boarding gates, on
departure and to announce the flight details and
keep passengers informed,monitor and ensure
smooth baggage movement,handle and restore
unclaimed checked and unchecked baggage
ᴥSept.2020–April .2021:Administrative assistant-Ranstad
(Paris). Internal and institutional Communication and
Events planning(corporate,digital,Social Networking ,
Marketing, etc…
Education:
(Janv. 2021-Dec.2021)Responsable Marketing Opérationnel et communication-(Paris, France). .
Freelance; Operational Marketing and Communication.
ᴥ Cross-canal strategy & muIticanal Search marketing (SEO. SEA, SEM.,.)Big Data mining.
ᴥ CRM.ROI marketing, global Marketing,digital Marketing.
Skills:
I.T Knowledge of Microsoft Office,diploma in information Technology qualified Professional.
●Creates and revises systems and procedures by analyzing operating practices, studying utilization of
micro-computer and software technologies, evaluating personnel and technological requirements,
implementing changes.
Additionally:
ᴥCustomer care program training and service experience:greeting and checking-in guests / passengers,
creating new reservation, assigning seats, issuing boarding passes, handling customer questions as well as
enquiries, organizing the safe loading and unloading of passengers and performing baggage service.
