Resume Warehouse worker, Inventory Controller in Oman Muscat

Exclusive Cotton House (04/2021 – Present) Oman Roles and responsibilities – Sales Associate and Back office assistant • Oversee and manage daily Store Operations, including receiving, storing, and shipping merchandise. • Monitor and analyze warehouse performance metrics and provide recommendations for process improvements and cost savings. • Handle and resolve customer complaints and issues related to Store operations. • Provide administrative and clerical support to back-office functions, such as finance, and operations. • Manage and organize documents, records, and data, and ensure accuracy and confidentiality. • Conduct research and gather information on industry trends, competitors, and best practices, and provide reports and presentations. Experience 2 UnitedHealth Group (Optum) (02/2019 – 01/2021) India Roles and responsibilities - Claims Associates • Selected as High Dollar Auditor by senior management • Reviews and analyzes data from system-generated reports for in-process to • identify and resolve errors before final adjudication. • Problem identification and resolution of ongoing denials and underpayments • Consistently maintains production standards based on transactions/units per hour • Consistently meets quality standards • Identification of expenses in EOB • Part of Internal team Quality Reporting Experience 3 Landmark Group Splash Store (07/2017 - 09/2018) India Roles and responsibilities - Fashion Consultant • Serves customers by helping them select products. • Drives sales through the engagement of customers, suggestive selling, and sharing of product knowledge. • Greets and receives customers in a welcoming manner. • Responds to customers’ questions. • Directs customers by escorting them to racks and counters. • Provides outstanding customer service. • Documents sales by creating or updating customer profile records. • Manages financial transactions. • Processes payments by totaling purchases, processing checks, cash, and store or other credit and debit cards. • Alerts management of potential security issues. • Assists with inventory, including receiving and stocking merchandise. • Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.

Degree - B.COM (Computer Application) St. Joseph’s Degree College 06/2014 - 03/2017, Hyderabad. Intermediate (C.S.C) New Sadhana Junior College 06/2012 - 03/2014, SSC Vasu Talent High School 06/2011 - 03/2012, Hyderabad - Grade

Tally ERP 9 MS Office

Arabic Hindi

CERTIFICATES Having a valid Oman Driving License Rewards and recognition certificates from a respective leader’s Typing Master Certificate 2017 (35wpm) Certified MS Office Course (01/11/2016 – 30/11/2016)