Resume I am looking for a job in customer support industry and also warehouse jobs. in Pakistan Islamabad

Language Empire Linguist Executive October 2020- Present This Job role requires me to ensure Quality Control and High-Risk Management as we provide interpreters to Customer Organization Accounts in the UK I must give the interpreters verbal reminders to avoid DNA (the booking didn't attend). While conducting verbal Reminders I can also offer any other pending bookings to the interpreter. Inbound calls from the interpreters/freelancers, escalating the issues/queries to the relevant departments.

8th grade pass.

Customer services. Effective people handling skills. Meeting with quantitative and qualitative expectations. Excellent communication and Interpersonal skills. Daily routine work management. Result driven. Time Management. Market Knowledge.

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Manage and resolve customers' complaints Provide customers with product and service information Process orders, forms, and applications Identity and escala Route calls to the appropriate resource Follow up on customer calls where necessary